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Job summary
A leading skincare service provider in Madison, Wisconsin, is seeking an Operations Manager to oversee store operations, manage teams, and ensure financial success. This full-time role requires strong customer service skills, experience in financial management, and a Wisconsin Esthetics License. The candidate should thrive in fast-paced environments and be able to adapt to evolving business needs. Availability for nights and weekends is a must.
Qualifications
Minimum two years of salon management experience preferred.
Ability to manage personnel including recruitment, training, and performance reviews.
Strong financial acumen with budget management experience.
Responsibilities
Ensure high standards in customer experience.
Meet financial metrics including service revenue and product sales.
Oversee the delivery of high-quality services and ensure client satisfaction.
Skills
Customer service excellence
Financial management
Coaching and mentoring
Adaptability
Education
Wisconsin Esthetics License
Job description
A leading skincare service provider in Madison, Wisconsin, is seeking an Operations Manager to oversee store operations, manage teams, and ensure financial success. This full-time role requires strong customer service skills, experience in financial management, and a Wisconsin Esthetics License. The candidate should thrive in fast-paced environments and be able to adapt to evolving business needs. Availability for nights and weekends is a must.