Skincare Studio Associate

OSEA Malibu; Los Angeles (CA); On-site; USD 26,174 - 34,440; Part time

Job summary

OSEA Malibu is seeking a Skincare Studio Retail Associate for our Venice studio. This part-time role focuses on delivering exceptional customer service, booking facial appointments, greeting clients, and guiding guests through product education in a fast-paced beauty environment.

You will help maintain the studio, restock retail, and support estheticians to create a calm, luxurious experience. A passion for natural, non-toxic ingredients and wellness is essential.

Qualifications

• Excellent customer service skills.
• Strong sales experience in retail or spa settings.
• Experience in retail and/or spa is preferred.
• Familiarity with MangoMint scheduling software is a plus.

Responsibilities

• Book facial appointments.
• Greet clients and check them in/out.
• Educate customers on skincare products and services.
• Communicate brand values and natural, non-toxic ingredients.
• Open and close the studio; keep the space clean and stocked.
• Support estheticians to ensure a smooth client flow.

Skills

Customer service

Sales experience

Retail/spa experience

Scheduling software

Tools

MangoMint

Job description

About the company

OSEA was founded in 1996 with the mission of creating pure, results‑driven skincare and bodycare. Female founded and family operated, we are growing fast, and with gratitude!

About the role

Join our fast growing beauty brand and become a fundamental member of our expanding team. We are looking for a savvy, passionate Skincare Studio Retail Associate who is excited about skincare, sustainability, and beauty! The ideal candidate has a passion for customer service, thrives in a fast‑paced environment, and shares our commitment to wellness in both our products and work life balance. Our mission is to create effective, results‑driven skincare that is safe for the planet and humankind.

Requirements

• Book facial appointments
• Greet clients
• Check clients in and out of their appointments
• Educate customers on products and services
• Communicate confidently and clearly about our brand, and convey a genuine passion for natural, nontoxic ingredients
• Open and close the studio
• Maintain the overall cleanliness and daily upkeep of the studio, including retail restocking, dusting shelves, light laundry, and replenishing water and tea supplies
• Support estheticians to maintain a calm flow of services, and to create a beautiful experience for our clients

Qualifications

• Excellent customer service skills
• Strong sales experience
• Experience in retail and/or spa setting, especially in the beauty, wellness and skincare space
• A general understanding of scheduling programs. Experience with MangoMint is a plus!
• Upbeat, positive and can do attitude
• Ability to work overtime, weekends, or holidays as needed to support studio operations
• Ability to work in an environment with fragranced products, essential oils, and spa‑related aromas
• Ability to stand, walk, and move throughout the studio for extended periods
• Ability to sit and work at a computer or desk for extended periods
• Ability to lift, carry, push, or pull up to 50 pounds
• Ability to assist with studio upkeep such as retail restocking, retail shelf dusting and light laundry, upkeep of water/tea supplies.
• Tolerance for occasional exposure to cleaning products, spa sanitization agents, and routine spa equipment
• Responsible, dependable and punctual
• Excellent communication and interpersonal skills (oral, written, non‑verbal, intuitive, psychic et al)
• Must be willing to fall in love with our products, meditate with our team and have fun while we work!

Compensation

$22 per hour : This is a part-time, hourly position with an immediate opening at our OSEA Skincare Studio in Venice!