Skincare Guest Experience Associate

Heyday; Ann Arbor (MI); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Namely is looking for candidates passionate about providing a world-class customer experience in Ann Arbor, Michigan. In this role, you will deliver exceptional service by connecting with clients, educating them on promotions, and assisting with daily shop tasks. This position requires outstanding customer service skills, the ability to multi-task, and flexibility to work various shifts. Compensation ranges from $15.50 to $18.00 per hour, with opportunities for advancement and training.

Qualifications

• Outstanding customer service and problem‑solving skills.
• Ability to prioritize and multi‑task within a fast‑paced environment.
• Excellent communication skills.
• Flexibility to work weekends and shifts.

Responsibilities

• Provide high‑level customer service and hospitality to clients.
• Educate clients on promotions and memberships.
• Assist with product sales and returns.
• Support daily shop tasks including cleaning.
• Assist with new hire training.

Skills

Outstanding customer service and problem‑solving skills

Ability to prioritize and multi‑task

Excellent communication skills

Friendly and professional phone and email etiquette

Superior organizational skills

Flexibility to work weekends

Job description

Namely is looking for candidates passionate about providing a world-class customer experience in Ann Arbor, Michigan. In this role, you will deliver exceptional service by connecting with clients, educating them on promotions, and assisting with daily shop tasks. This position requires outstanding customer service skills, the ability to multi-task, and flexibility to work various shifts. Compensation ranges from $15.50 to $18.00 per hour, with opportunities for advancement and training.