skilora Looking for Technical Support Engineer/Service Desk Engineer at Remote

skilora; United States; Remote; INR 209,000; Full time

Job summary

An established industry player is seeking motivated individuals for a technical support role. This position involves monitoring and maintaining computer systems, providing technical assistance, and ensuring seamless IT operations. Ideal candidates will possess a strong educational background in IT or related fields, excellent communication skills, and a passion for technology. Join a dynamic team where you can enhance your skills through training and hands-on experience. If you're ready to take on challenges and grow in a supportive environment, this opportunity is perfect for you.

Benefits

Free Induction Training

Laptop Provided

Flexible Working Hours

24/7 Shift Opportunities

Qualifications

• Bachelor's degree in relevant fields with 60% or above required.
• Proficient in English communication is mandatory.

Responsibilities

• Monitor and maintain computer systems and networks.
• Diagnose hardware/software faults and solve technical problems.

Skills

Server Management

Technical Support

CCNA

Networking

IT Operations

Service Desk Management

Education

Bachelor of Engineering (BE)

Bachelor of Technology (B.Tech)

Bachelor of Computer Applications (BCA)

Bachelor of Science in Computer Science/IT

Job description

TELECOMMUTE Location: Noida

The resources will be responsible for monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, they’ll be the first person employees will come to.

Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. It is a pure Tech/Software profile.

QUALIFICATION: BE/B.TECH & BCA, BSC-Computer Science/IT with 60% in academics (Exception can be considered. Chemical & Bio-Tech branch not eligible).

Year of Pass-out: 2016-2021

Degree Certificate or Provisional Certificate is Mandatory.

SALARY: CTC Rs.2.09 Lacks per annum for the first 6 months on rolls of Maintec (Based upon performance, the candidates can be absorbed by our client in their rolls, post completion of service for 6 months).

Location: Chennai/Bangalore/Noida

Free Induction: 2 to 4 weeks training (Before Interview).

NO STIPEND/SALARY DURING TRAINING.

Laptop and min 25 mbps Internet Speed is mandatory during training.

Skills:

1. Server Management
2. Technical Support
3. CCNA
4. Networking
5. IT Operations
6. Service Desk Management

Responsibilities and Duties:
Twice evaluation/test shall be conducted during training; Versant would be paid Test, Each attempt would be 300/-; Candidates need to clear the evaluation as per our partners HTD parameters to finally join/on-board the organization.

Excellent English Communication skill required for all the requirements.

Technical and Communication Parameters (English):

1. Neutral pronunciation with No or Negligible FLI/MTI
2. Fluent in English communication without any grammatical mistakes.
3. Good Knowledge on Windows Server 2003/2008/2012/Linux operating systems and ADS
4. Good Knowledge of Networking – CCNA and ITIL
5. Installation configuration of Email Clients like Outlook, Antivirus and other application software.
6. Ready to work in 24*7 shifts.

Required Experience and Qualifications:
Graduation: Bachelor’s Degree (Required)
Proficient in English: (Required)