Skills Services Provider (Case Manager)

Sky Point Social Services; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Flexible Schedules

Bereavement Leave

Compensation for mileage/expenses

Job summary

Sky Point Social Services is seeking a dedicated Skills Services Provider (SSP) to join our team in Fort Wayne, Indiana. The SSP delivers in-home and community-based family services, including crisis intervention, skill-building, and advocacy, with a flexible 40-hour schedule and rotating on-call responsibilities.

You will work evenings and collaborate with therapists and supervisors to support families, ensure safety, and maintain compliance with DCS guidelines while focusing on family-centered

Qualifications

• Bachelor’s or Master’s degree in psychology, sociology, mental health, social work, counseling, social services or related field.
• Associate Degree with 4+ years direct skills training / case management experience.
• Valid driver’s license with reliable transportation and ability to use a private vehicle for transport.
• Must pass background checks and be credentialed per governing laws and models used.
• Independent worker with commitment to dignity, respect, opportunity and community inclusion.

Responsibilities

• Collaborate in a multi-disciplinary team to conduct assessments and develop a treatment plan.
• Carry a caseload up to 12 families with efficient, compliant service delivery.
• Utilize and document Evidence-Based Practices for families and persons served.
• Conduct safety risk assessments as needed for families.
• Attend weekly supervision and participate in team meetings and information sharing.
• Provide holistic, family-centered care coordination across medical, behavioral, and social services.

Skills

Independent worker

Excellent communication

Time management

Team collaboration

Education

Bachelor’s or Master’s degree in psychology, sociology, mental health, social work, counseling, social services or related field

Associate Degree with 4+ years direct skills training / case management experience

Tools

Google Suite

Job description

$500 sign-on bonus after 90 days of employment

Sky Point Social Services is looking for a dedicated Skills Services Provider to join our team! We offer an inclusive work culture, a rewarding job experience, and the opportunity to make a meaningful impact in the community.

For any questions, please contact us at 260-492-9334.

CULTURE

Sky Point Social Services is named one of the 2026 Best Places to Work in Indiana, which recognizes organizations with strong workplace culture and high employee satisfaction. This recognition reflects the heart, dedication, and care our staff bring to one another and to the people we serve every single day!

At Sky Point Social Services, we cultivate a family-oriented environment, fostering a supportive and welcoming culture for both employees and their families. As a community-focused organization, we actively engage in local initiatives like the Disability Expo, DSANI Buddy Walk, and Allen County Day of Caring to make a meaningful impact. Our small team structure allows us to provide wraparound support, emphasizing collaboration and open communication. We are committed to continuous improvement, encouraging employees to learn, adapt, and innovate. Our staff are the heart of our mission, meeting clients where they are and building meaningful relationships that change lives.

POSITION OBJECTIVE

The Skills Services Provider (SSP) provides in-home and community-based family services, including crisis intervention, skill-building, and advocacy. These services include Family Preservation and Home-Based Casework through the Department of Child Services (DCS) and Juvenile Probation. Skills Services Providers maintain a flexible 40-hour work schedule and participate in a rotating on-call system to support families as needed. Skills Services Providers must also be available to work evenings. The Skills Services Provider oversees, manages, and ensures compliance of a caseload of clients alongside their Supervisor. They provide services that focus on improving parenting and family functioning while keeping children safe and ensuring practices are in place to meet families' needs. The Skills Services Provider reports directly to the Therapeutic Program Manager.

PRIMARY JOB DUTIES AND RESPONSIBILITIES

• Collaborate in a multi-disciplinary team to conduct assessments and develop a treatment plan.
• Carry an appropriate caseload that will not exceed 12 families.
• Utilize and document Evidence-Based Practices for families and persons served
• Conduct a safety risk assessment as needed/required for families
• Attend weekly supervision and/or staffing meetings for information-sharing with therapists, supervisors, and other team members; must come prepared to participate.
• Maintain a balanced and professional relationship through dress, personal contact, written documentation, and communication that exemplifies the conduct expected by Sky Point Social Services.
• Participate in referral-related meetings and needs for the caseload which can include attending court, school/education, team meetings, etc.
• Participate in compliance-related activities, such as reviewing documentation for file compliance purposes.
• Provide whole-person and family-centered care coordination across medical, behavioral, and social service community
• Represent Sky Point Social Services’ work ethic, including communication with client families, outside agencies, referral sources, and team members, in a professional manner.
• Complete all required daily, weekly, and monthly paperwork within guidelines established by the Department of Children Services and Sky Point Social Services.
• Be able to provide skills training services based on multiple service standards, if necessary, to maintain an appropriate caseload as the needs and service type within a specific case may change
• Participate in on-call rotation with the team to ensure the safety needs of the family unit are addressed 24/7

QUALIFICATIONS AND EDUCATION

• Bachelor’s, or Master’s degree from an accredited university preferably in one of the following disciplines: psychology, sociology, mental health, social work, counseling, social services, or related field.
• If individuals possess an Associate Degree, High School Degree, or GED, they must also have:
  • At least 4 years full-time employment experience providing direct skills training, case management and/or casework services to children & families that includes providing services to families that need assistance in the protection and care of their children.
• Employee must be trained and competent to complete the service as required by federal and State of Indiana law.
• Employee must be credentialed according to the requirements of the evidence-based model(s) used.
• Employees must carry appropriate caseloads, never carrying a caseload greater than what is allowed by the model being delivered.
• Employees must possess a valid driver’s license, have reliable transportation and the ability to use a private vehicle to transport themselves and others, and must comply with the state policy concerning minimum car insurance coverage, including a good driving record.
• Child welfare experience preferred
• High level of knowledge and efficiency in online systems (such as Google Suite) and user interface systems.

• Must be an independent worker and efficient in tasks with little oversight.
• Must possess a commitment to the belief that all people have the right to dignity, respect, opportunity, and full community inclusion.
• Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization
• Employee must be able to read and write proficiently.
• Employee must be able to successfully complete all required training in the required time allotted.
• Employee must be able to pass background checks.

TOTAL REWARDS

Well-Being & Support

• Employee Assistance Program (EAP): Up to 6 free therapy sessions per year for staff and immediate household members.
• YOU Day: A personal day off to relax and recharge.
• Birthday Float Day: A personal paid day off in your birthday month
• Flexible Schedules: Encouraging a healthy work-life balance.
• Bereavement Leave: Support during times of loss.
• FMLA: Available to qualifying employees.
• Offers FREE CPR/AED/First Aid Classes
• Paid Time Off (PTO) & Sick Leave: Accrued for vacations and personal needs.
• Paid Holidays(13)

Financial Wellness

• Simple IRA Plan: Retirement savings plan for eligible employees.
• Mileage & Expense Reimbursement: Compensation for job-related travel and costs.

Health & Insurance

• Dental, Vision & Life Insurance: Coverage options to support you and your family.

Growth & Recognition

• Training Platform (Relias): Access to hundreds of free professional development courses.
• Recognition Awards: Celebrating outstanding contributions.
• Sky Point Swag: Company-branded apparel and gear to show off your team pride.

Community Perks

• Local Discounts: Special deals at Science Central, Holiday World, and the YMCA of Allen County.