Skilled Visit Coordinator - Registered Nurse

Angels-of-Care-Pediatric-Home-Healt; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

401K

Mental Wellness Benefits

Job summary

Angels of Care Pediatric Home Health seeks a Skilled Visit Coordinator to support timely scheduling and coordination of skilled clinical visits from any Texas branch office. Occasional travel may be required as needed to ensure continuity of care and regulatory compliance.

The role emphasizes organization and strong communication to align client needs with clinician availability, while maintaining accurate records and HIPAA-compliant practices.

Qualifications

• Must be a licensed RN.
• 3+ years of healthcare coordination or scheduling experience.
• Experience in home health or pediatric care preferred.
• Experience with EMR/scheduling systems preferred.
• Strong organizational and communication skills.

Responsibilities

• Coordinate skilled clinical visits to ensure timely services and continuity of care.
• Maintain accurate clinician schedules, visit data, and related information.
• Collaborate with leadership and clinicians to align visits with client needs.
• Monitor upcoming visits and address scheduling gaps to avoid disruptions.
• Communicate schedule changes promptly to clinicians, clients, families, and stakeholders.
• Support effective clinician utilization by identifying scheduling opportunities and balancing priorities.
• Maintain documentation for scheduling activity per standards.
• Identify and escalate unresolved scheduling or service-delivery concerns to leadership.
• Collaborate across departments to enable coordinated client service and care transitions.
• Oversee training and competencies for all skilled visits nurses.
• Monitor workflows to ensure timely completion of actions.
• Protect confidential information per HIPAA and policies.
• Contribute to process improvement and service quality initiatives.

Skills

Scheduling coordination

Customer service

Clinician coordination

HIPAA compliance

Education

Registered Nurse license

Tools

EMR systems

Scheduling software

Job description

Location: This position can be based from any Angels of Care branch office in Texas.

Travel: Occasional travel required.

The Skilled Visit Coordinator supports the timely, accurate, and efficient coordination of skilled clinical visits for Angels of Care Pediatric Home Health. This position serves as an important operational connection among clients and families, field clinicians, clinical leadership, and internal support teams to promote continuity of care, appropriate clinician utilization, and timely delivery of authorized services.

The Skilled Visit Coordinator is accountable for maintaining accurate schedules and visit information, identifying and resolving scheduling barriers, communicating changes promptly, and escalating concerns that could affect client care or compliance. The role works with a high degree of organization, urgency, and attention to detail while supporting Angels of Care's commitment to exceptional, compassionate care and the HALOS values of Heart, Advocacy, Love, Outreach, and Speed.

Duties and Responsibilities

• Coordinate skilled clinical visits to support timely delivery of ordered and authorized services while promoting continuity of care for clients and families.
• Maintain accurate clinician schedules, visit assignments, and related information within applicable scheduling, electronic medical record, and operational systems.
• Partner with clinical leadership and field clinicians to align visit assignments with client needs, clinician availability, qualifications, geographic considerations, and organizational requirements.
• Monitor upcoming and outstanding visits and proactively address scheduling gaps, cancellations, conflicts, or other barriers that could disrupt continuity of care.
• Communicate schedule changes and visit-related information promptly and professionally to clinicians, clients, families, and appropriate internal stakeholders.
• Support effective clinician utilization by identifying scheduling opportunities, balancing operational priorities, and helping minimize avoidable missed or delayed visits.
• Maintain accurate and timely documentation related to scheduling activity, communications, visit status, and required follow-up in accordance with organizational standards.
• Identify and elevate unresolved scheduling, staffing, clinical, authorization, or service-delivery concerns to the appropriate leader to support timely resolution and regulatory compliance.
• Collaborate across clinical, operations, staffing, authorization, intake, and other support functions to facilitate coordinated client service and effective care transitions.
• Oversee training and competencies for all skilled visits nurses
• Monitor assigned workflows, reports, and work queues to ensure required actions are completed accurately and within established timelines.
• Protect confidential client and employee information and perform responsibilities in accordance with HIPAA, applicable healthcare requirements, and Angels of Care policies and procedures.
• Contribute to process improvement, team coverage, training, and other department initiatives that strengthen service quality, operational efficiency, scalability, and the client and clinician experience.

Qualifications

• Registered Nurse required
• 3+ years of related professional experience in healthcare coordination, scheduling, operations, customer service, or a comparable environment required
• Experience supporting home health, pediatric healthcare, skilled nursing, therapy, or another clinical service environment strongly preferred.
• Experience coordinating clinician schedules, patient appointments, or field-based healthcare services preferred
• Experience working with electronic medical record, scheduling, or healthcare workflow systems preferred

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.