Ski Valet & Guest Experience Specialist

Limelight-Hotels; Mammoth Lakes (CA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Seasonal part-time position

Paid Time Off Programs

Other company perks

Job summary

Limelight Hotels by Aspen One operates ski valet services, storing and retrieving guest equipment with efficiency and courtesy, while supporting shop operations. The role reports to the Front Office Manager and requires a proactive, guest-focused approach.

Applicants should have a high school diploma and prior rental or customer service experience; bilingual skills are a plus in serving diverse guests and local areas.

Qualifications

• High School Diploma or equivalent required.
• 1 year previous rental shop experience preferred.
• 1 year previous customer service experience preferred.

Responsibilities

• Provide fast, accurate and appropriate storage and retrieval of a variety of winter sports equipment.
• Greet guests and maintain a friendly and helpful attitude when dealing with guest needs.
• Act independently to assure efficient, clean and organized shop/facilities operations at all times.
• Maintain a broad knowledge base adequate to answer all guest equipment-related queries as well as a variety of resort-wide information.
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests.
• Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations.
• Run skis and snowboards over waxing equipment when required.
• Comply with required risk management and indemnification procedures.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Attention to detail

Teamwork

Bi-lingual (Spanish/Portuguese/French)

Education

High School Diploma or equivalent

Job description

Limelight Hotels by Aspen One operates ski valet services, storing and retrieving guest equipment with efficiency and courtesy, while supporting shop operations. The role reports to the Front Office Manager and requires a proactive, guest-focused approach.

Applicants should have a high school diploma and prior rental or customer service experience; bilingual skills are a plus in serving diverse guests and local areas.