Ski Tuning Technician

Waterville-Valley-Resort; Waterville Valley (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

Waterville-Valley-Resort in Waterville Valley, NH is seeking a Seasonal Tuning Technician to work with guests and retail staff to fit, service, and maintain snowboarding and alpine skiing equipment, including binding mounting, tuning, waxing, and repairs. The role emphasizes customer service, safety, and accuracy in bindings calibration and testing.

You’ll help guests select the right gear and ensure all equipment is prepared for daily use, with a flexible schedule that includes weekends and

Qualifications

• Experience fitting and maintaining ski and snowboard equipment.
• Ability to perform bindings calibrations and testing.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greeting customers as they enter the ski shop and provide information on equipment.
• Tune and repair skis and snowboards.
• Perform binding calibrations, testing, and certifications.
• Mounting and testing of bindings.
• Complete, track, and file necessary paperwork.
• Maintain cleanliness and organization of shop area.
• Cross-trained in all Retail Shop positions.
• Understand products and services and provide excellent service.

Skills

Customer service

Team player

Multitasking

Attention to detail

Snow sports knowledge

Tools

Binding calibrations

Job description

Job Details

Job Location: Waterville Valley, NH 03215

Position Type: Seasonal

As a Tuning Technician you are responsible for working directly with guests and retail hard goods staff to fit, service, and maintain snowboarding and alpine skiing equipment including, but not limited to binding, mounting, and adjustments, equipment repair, tuning, and waxing. As a customer focused organization, a crucial part of each employee's job is to get and keep guests.

Responsibilities

• Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
• Tune and repair skis and snowboards
• Perform binding calibrations, testing, and certifications
• Mounting and testing of bindings
• Complete, track, and file necessary paperwork
• Maintain cleanliness and organization of shop area
• Cross-trained in all Retail Shop positions
• Understanding our products and services, what guests need and how to raise the bar to provide excellent service to customers, general public and employees
• Must be able to multitask in a busy retail environment and be a team player
• Must be able to work a flexible schedule which includes weekends and holidays
• Report any potentially harmful equipment or situations to the immediate supervisor without delay
• Report safety-related accidents and incidents at once to immediate supervisor
• Follow all company and department safety policies and procedures
• Operate equipment in a safe manner that will not lead to injury of yourself or others