Ski School Support: Guest Services & Operations

Okemo Mountain Resort; Ludlow (VT); On-site; USD 27,552 - 42,705; Full time

Benefits offered by this job

Free employee ski passes

Free ski lessons

40% retail discounts

Wellness benefits

Excellent training and professional 发展

Referral Program

Job summary

Okemo Mountain Resort in Ludlow, Vermont, is seeking Ski School Support Staff for the winter season 2026/2027. The role supports children’s programming, rental operations, guest check-in/out, and lesson area lift operations, with high guest interaction in a fast-paced environment. Starting wage is $20.00 to $31.00 per hour; full- and part-time hours are available.

Housing is available. Applicants must be 18+, fluent in English, and able to work weekends/holidays; background check required.

Qualifications

• High School diploma or equivalent preferred.
• Fluent in all aspects of English language.
• Must be able to work weekends and holidays.
• Strong communication skills with guests and employees.
• Strong computer skills, typing, and data entry preferred.

Responsibilities

• Daily reservation and sales processing on our resort operating systems.
• Daily set up and tear down of indoor facilities with attention to detail to present a clean, welcoming area.
• Ensure health code compliance for facility cleanliness in common areas and equipment.
• Maintain a clean and orderly facility to support high guest flow.
• Work with children to facilitate games and activities in indoor and outdoor settings.
• Adhere to helmet policy during skiing/riding and lessons.
• Model safety standards and promote health and safety in the department.
• Perform other duties as assigned by the Supervisor.

Skills

Customer service

English fluency

Communication skills

Weekend/holiday availability

Computer skills

Education

High School diploma or equivalent

Tools

Resort operating systems

Job description

Okemo Mountain Resort in Ludlow, Vermont, is seeking Ski School Support Staff for the winter season 2026/2027. The role supports children’s programming, rental operations, guest check-in/out, and lesson area lift operations, with high guest interaction in a fast-paced environment. Starting wage is $20.00 to $31.00 per hour; full- and part-time hours are available.

Housing is available. Applicants must be 18+, fluent in English, and able to work weekends/holidays; background check required.