Ski & Ride School Supervisor

PSIA-AASI Western Region; Eden (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

PSIA-AASI Western Region is seeking an enthusiastic Supervisor for its Powder Mountain Ski & Snowboard School in Eden, Utah. This role involves leading a team of Ski & Snowboard Pros and ensuring excellent guest experiences while managing daily operations.

The ideal candidate must possess strong leadership skills, the ability to resolve conflicts, and a commitment to high-quality service. A PSIA / AASI Level 2 certification or equivalent is required for this position.

Join us in crafting unique outdoor experiences in a beautiful mountain setting!

Qualifications

• PSIA / AASI Level 2 or equivalent is required.

Responsibilities

• Provide a positive guest experience on the snow and in facilities.
• Oversee the secure check-in and check-out process.
• Conduct proper class assignments to Pros.
• Aid in conflict resolution between guests and Pros.

Education

PSIA / AASI Level 2 or equivalent

Job description

Company Overview

Powder is a year‑round resort and real estate development project nestled across 12,000 acres in the Wasatch Mountains of Northern Utah. We strive to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big‑Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we’re crafting a one‑of‑a‑kind, multi‑season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence and always tries to do the right thing, even when no one is watching, you’ll fit right in at Powder.

Position Overview

Powder Mountain Ski & Snowboard School is seeking guest‑oriented, self‑motivated Supervisors to help lead our team of Powder Mountain Ski & Snowboard Pros. This role will work closely with the Ski & Snowboard School Leadership Team and play a part in influencing, guiding, and shaping the direction of the Powder Mountain School for the short and long term.

Key Responsibilities

• Be team‑oriented and laser focused on providing a positive guest experience on the snow and in Powder Mountain facilities.
• Oversee the secure Check in and Check out process.
• Conduct proper class assignments to Pros, accounting for abilities of guests and team members.
• Ensure Pros are using Rosters and Progress Cards properly and consistently.
• Primary point of contact for Pros to ask questions during instruction hours.
• Aid in conflict resolution between guests and Pros.
• Complete accurate labor reporting.
• Strive to elevate quality of product and assign training as needed.
• Update the Staff Evaluation Tracking spreadsheet frequently with pertinent information used in Mid/End of Season Evaluations.
• Handle day‑to‑day forecasting and scheduling to match business needs.
• Participate in all aspects of staff management, hiring, firing, and disciplinary conversations.
• Manage fencing and learning zone areas when needed.
• Assist with neighbor programming when needed.

Requirements and Qualifications

• PSIA / AASI Level 2 or equivalent.

Physical Requirements

• Full range of body movements.
• Reach, push, pull, lift, and carry objects that may be heavy (40+ lbs).
• Prolonged periods of standing, walking, bending, and twisting.
• Walk on even/uneven/slippery terrain.
• Climb/descend stairs/ladders.
• Manual dexterity to operate manual tools and power equipment on a constant basis.
• Safely handle hazardous materials.

Working Environment

Must be able to work outdoors in extreme conditions for extended periods of time.