Ski & Ride School Administrative Assistant

Solitude Mountain Resort; Solitude (UT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Free Solitude season pass for you and/

Discounts on lift tickets

Medical benefits

401(k) plan with company match

Job summary

Solitude Mountain Resort is seeking an Administrative Assistant to support the Snowsports Department year-round. This role handles payroll processing, staff communication, scheduling, and data reporting across Winter and Summer programs.

The position requires strong computer skills, data analysis experience, and the ability to work with Workday, Flaik, and RTP systems. You will be a primary contact for the department, answering phones, emails, and texts, while coordinating with leadership to

Qualifications

• Must be able to work in a dynamic, multi-tasking environment and stay productive.
• Flexibility, positivity, resilience and willingness to learn from experience.
• Strong verbal and written communication; respectful, inclusive interactions.
• High school graduate or equivalent required.
• Strong computer skills and attention to detail are essential.
• Experience compiling reports and data analysis preferred.
• Payroll/timekeeping experience and familiarity with Workday, Flaik or RTP preferred.
• Experience in a Ski & Snowboard school environment is a plus.
• Ability to leverage AI tools to drive efficiency and productivity.

Responsibilities

• Support the administrative functions of the Snowsports Department year-round.
• Set up and maintain Flaik staff management; connect timekeeping to HRIS/CMS.
• Collaborate with leadership to build staff profiles and schedules.
• Onboard/offboard staff and handle role/compensation changes.
• Manage staff scheduling, attendance and policy adherence.
• Process timekeeping and payroll using Flaik and Workday.
• Generate reports and analyze department data with RTP and Flaik.
• Communicate scheduling and policy updates to staff; answer phones and emails.
• Maintain department handbooks, policies and resources.
• Organize staff transportation; support special projects for leadership.

Skills

Multi-tasking

Flexibility

Communication

Computer skills

Attention to detail

Data reporting

Payroll

HRIS systems

AI tools

Organizational skills

Phone/email/text support

Year-round availability

Education

High School graduate

Tools

Workday

Flaik

RTP

Job description

Year Round

JOB TITLE: Administrative Assistant

DIVISION: Snowsports

REPORTS TO: Snowsports Director

LOCATION: Ski and Ride School

CLASSIFICATION: Full Time/ Year Round/ Hourly

PAY RATE: $23 - $26 DOE

Position

The Administrative Assistant is a year-round position that supports the daily, weekly, and seasonal administrative functions of the entire Ski & Ride School Department, including the winter competition teams, Ski & Ride School, summer camp, adventure park, bike school, and mountain bike team program. Reporting to the Snowsports Director, this position is responsible for processing departmental payroll, communicating with staff, scheduling, and maintaining a list of department-specific priorities throughout the year. The Administrative Assistant works directly with systems such as Workday (HRIS), RTP, and Flaik for reporting and data analysis, and serves as a primary point of contact for the department by answering phones and responding to emails and text messages.

• Ability to work in a dynamic, multi-tasking, and busy environment, bringing energy and determination to getting the job done; stays persistent when challenges arise, takes ownership for completing tasks, and takes pride in delivering quality work that helps the team succeed.
• Must be flexible, positive, and resilient in changing circumstances, with the curiosity and motivation to grow by learning from experience, seeking feedback, and actively pursuing development.
• Strong social, verbal, and written communication skills; communicates clearly and candidly, values diverse perspectives, and responds with empathy and respect to build inclusive, trust-based relationships that serve employees, guests, and the business.
• High School graduate or equivalent.
• Strong computer skills are a must
• Attention to detail.
• Experience compiling reports and analyzing data.
• Previous experience in a Ski & Snowboard school environment is preferred.
• Payroll/Timekeeping experience preferred.
• Previous experience in Workday, Flaik, RTP systems or equivalent HR / resort management systems is preferred.
• The ability to leverage AI tools along with other contemporary resources in order to drive efficiency and productivity.
• Highly organized and detail-oriented, planning work in a clear and efficient way; sets priorities and balances short-term tasks with longer-term needs, adjusting as situations change to manage multiple programs and competing priorities throughout the year and stay on top of commitments so work is completed on time and to a high standard.
• Ability to manage high-volume communication across phone, email, and text with self-awareness, composure, and empathy; understands the impact of one's words and actions on others and manages them effectively to maintain professionalism, build trust, and respond constructively in all situations.
• Ability to work year-round across both winter and summer department operations.

Job Duties And Responsibilities

• Support the administrative functions of the entire Snowsports Department, including the Winter Competition Teams, Ski & Ride School, Summer Camp, Adventure Park, Bike School, and Mountain Bike Team Program.
• Set up and maintain the Flaik staff management platform each season, ensuring that timekeeping, inventory, and staffing are properly connected to HRIS and CMS systems.
• Work with the leadership team to build and maintain staff profiles, schedules, and department documents.
• Support onboarding, offboarding, role changes, and compensation changes for staff throughout the season.
• Work with the leadership team to manage staff scheduling, attendance, and adherence to policies and procedures.
• Process timekeeping and payroll for staff across all department programs using Flaik and Workday.
• Generate reports and analyze department data using RTP and Flaik.
• Communicate with staff across all programs regarding scheduling, policies, and department updates.
• Answer phones and respond to emails and text messages in a timely, professional manner.
• Maintain department-specific handbooks, policies, and resources.
• Maintain and update a list of department-specific priorities throughout the year.
• Assist with organizing staff transportation.
• Support special projects for senior leadership from time to time.

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks Of Working Here

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.