Ski Rental Technician

Black Tie Ski Rentals of Steamboat; Steamboat Springs (CO); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Ski pass

Employee discount and pro deals on装备

Opportunity to ski most days of the週

Résumé du poste

Black Tie Ski Rentals in Steamboat Springs, CO is seeking friendly Ski Rental Technicians who love the mountains. You will deliver and fit ski and snowboard gear at guest lodging, providing a personalized fitting and top-notch customer service.

This role acts as a brand ambassador, helping guests with equipment, explaining services, and ensuring gear is ready for use. You can expect a fast-paced winter season with flexible hours, including nights and weekends, and a chance to ski on days off.

Qualifications

• Experience in guest-facing roles delivering high-quality service.
• Ability to lift and move equipment up to 50 lbs repeatedly.
• Willingness to work nights, weekends, and holidays during winter season.

Responsabilités

• Deliver and fit ski/snowboard equipment at guests' lodging.
• Provide clear explanations of Black Tie services and equipment.
• Pack gear, load vans, and collect equipment at checkout.
• Assist with slopeside swaps and guest inquiries as needed.
• Inspect equipment upon return for safety and readiness.
• Represent Black Tie Ski Rentals professionally to guests and partners.
• Maintain cleanliness and organization of vehicles.
• Coordinate with managers and reservations to manage deliveries.

Connaissances

Customer service excellence

Physical stamina

Driving (valid license)

Flexible schedule

Description du poste

Position Summary: Black Tie Ski Rentals is seeking outgoing and energetic individuals who share our love of the mountains. The Ski Rental Technician is responsible for providing excellent customer service to customers by delivering equipment, providing a personalized and custom fitting, offering support services, and picking up the guest’s equipment when they are done renting. The Ski Tech is the brand ambassador for Black Tie and will represent the brand to all customers.

Job Responsibilities

• Deliver and fit customers with ski/snowboard equipment at customer’s lodging. (Slopeside and valet positions are also available that do not require driving or delivery)
• Provide clear communication to guests about Black Tie services and equipment.
• Pack equipment for deliveries, load vans, and collect equipment from guests at the end of their stay.
• Perform slopeside equipment switch-outs (if necessary) and assist guests when needed.
• Inspect equipment upon return.
• Act as a respectful and professional representative of Black Tie within the community when on the roads and when interacting with hotel staff and local partners.
• Maintain the cleanliness and organization of vehicles.
• Communicate effectively with managers and reservations throughout shifts to ensure both the delivery line-up and collective team tasks are being accomplished.

Job Requirements

• Ability to multitask and work in a fast-paced environment.
• Able to lift up to 50 lbs. repeatedly for long periods of time (i.e. rental equipment).
• Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season.
• Have a valid driver’s license and clean driving record, if doing delivery. Non delivery positions are available if unable to drive.
• Occasionally required to climb or balance, shovel, and operate small tools or tuning equipment.

Compensation

• $20+ per hour, depending on experience, plus tips.

Perks & Benefits

• Ski pass for full time employees
• Employee discount and pro deals on equipment
• Opportunity to ski/ride most days of the week