Ski Patrol Director

MOUNTAIN CAPITAL PARTNERS LLC; Ogden Valley (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

Mountain Capital Partners LLC's Nordic Valley Mountain Patrol seeks an experienced manager to oversee daily human, financial and physical resources, ensuring emergency response, rescue and safety operations are staffed by a competent team.

You will manage scheduling, hiring, training, budgeting, policy setting, safety investigations, and coordination with EMS. Strong leadership, ski/snow operations knowledge and OSHA familiarity required; proactivity in risk management and crisis planning.

Qualifications

• Minimum 5 years combined patrol, supervisory and administrative experience.
• Current CPR and EMT-B certification (OEC or Utah EMT-B).
• Avalanche training completion preferred.
• Valid driver's license with good driving record.
• Experience with industry software (Z Patrol, Dispatch).

Responsibilities

• Oversee daily operations and staffing of patrol, dispatch and safety teams.
• Develop and manage budgets, schedules and staffing plans.
• Set safety standards, conduct investigations and ensure OSHA compliance.

Skills

Leadership

Staff management

Budgeting

Safety training

Emergency response

Education

CPR and EMT-B certification (OEC or Utah EMT-B)

Accredited Avalanche course

Tools

Z Patrol

Dispatch systems

Job description

General PurposeManage the daily human, financial and physical resources of the Nordic Valley Mountain Patrol, so that emergency, rescue and safety resources are provided by a competent, professional staff. Assist in developing and managing the mountain’s safety programs.Manage staff directly and indirectly on a daily basis. Responsible for long-term and daily scheduling, interviewing, hiring, training, performance appraisals, salary increases, promotions/transfers, disciplinary discussions and terminations.Responsible for department operating budget, capital expenditures, equipment leases and purchases. Conduct department operations within budget parameters.Set policy and establish standards for patrol operations and performance. Provide training to ensure the highest degree of professionalism within the department. Ensure completion of necessary accident investigations.Ensure that all patrol manuals, policies and procedures are up to date. Maintain current and accurate documentation for all required patrol records.Ensure mountain hazards are adequately marked and barricades are erected and removed as needed.Manage the design, construction, placement, maintenance and repair of the mountain trail signage. Ensure trail information is accurate and up-to-date for the design and production of trail maps.Oversee patrol risk management programs including but not limited to: Blood Borne Pathogen training, and snowmobile safety training. Ensure compliance with OSHA standards, Code of Federal regulations 29, parts 1900 to 1910.Represent Nordic Valley on the local EMS council.Enforce Utah Skier Safety Act.Collaborate with the Risk Department in developing and implementing safety education programs. Help to ensure departments are aware of safety procedures.Communicate regularly with departments to ensure safety and patrol procedures are co-ordinated between departments.Assist in the development of Nordic Valley’s Crisis Management Plan. Regularly review plans and revise as needed. Assist in coordinating Crisis Plan training.Liaison between injured guests, legal counsel and the resort utilizing company guidelines and protocol.Other Responsibilities:Assist other mountain operations departments as needed. Cross-train with other mountain operations departments as requested.Effectively lead and supervise a unionized workforce, fostering positive labor relations while upholding company policies and operational standards.Collaborate with union representatives as needed to support communication, resolve issues, and maintain a respectful working relationship.Manage Patrol and Mountain Dispatch functions to ensure real-time communication and efficient emergency response.Other duties as assigned.Knowledge, Skills & Abilities: Expert first aid skills. Expert skiing ability, able to ski all terrain in all conditions. Excellent interpersonal and supervisory skills. Solid management, administrative, computer and accounting skills. Basic understanding of snow physics. Able to ride all types of terrain. Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, memory, creativity, concentration, judgment, aesthetic sense, reasoning, imagination, initiative, patience, visual, tactile and auditory discrimination, strong verbal and written communication skills are necessary abilities.Education or Formal Training:Current CPR and OEC or Utah EMT-B, or higher, certification.Accredited Avalanche course preferred.Valid Driver's License with acceptable driving record.Competency with industry-specific software (e.g., Z Patrol, Dispatch systems).Experience: Minimum of 5 years combined patrol, supervisory and administrative experience.Material and Equipment Directly Used: Skis/snowboards, lifts, toboggan, snowmobile, radio, hand tools, medical care equipment and simple office equipment.Working Environment/Physical Activities:Approximately 50% outdoor work in variable mountain weather conditions40% of time skiing/snowboarding (winter)Lifting up to 150 lbs and operating rescue toboggans with loads up to 300 lbsUse of avalanche control equipment, hand tools, and medical equipmentOccasional exposure to hazardous materials, explosives, poor ventilation, and mechanical hazardsFrequent use of skis/snowboards, radios, snowmobiles, and patrol-specific equipment