Ski Boot Fitting Specialist — Expert Customer Service

Sturtevant's; Tacoma (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Employee Ski Pass

Medical, Dental, and Vision insurance

Employer Paid Basic Life Insurance and

AD&D

Voluntary Life Insurance

Health Care and Dependent Care FSAs

401(k) with Company Match

Paid Time Off

Paid Sick Time

Short-Term and Long-Term Disability

Job summary

Sturtevant's in Tacoma, WA is seeking a bootfitting and ski/snowboard sales associate to help guests find the right boots and gear. You will provide boot adjustments, build footbeds, and deliver expert service.

This role emphasizes product knowledge, friendly customer interactions, and ongoing learning about ski equipment and trends. The position requires physical stamina and the ability to stand and lift up to 50 pounds.

Qualifications

• Boot fitting experience is preferred to assist guests effectively.
• Ski/snowboard knowledge helps advise customers on equipment.
• Strong customer service and communication skills are important.
• Ability to stand for extended periods and lift up to 50 pounds.
• Basic computer skills to process sales and inventory.

Responsibilities

• Determine guest needs and provide bootfitting services, including boot selection and customization.
• Develop successful sales techniques and provide exceptional customer service.
• Remain current on ski industry products and trends to share knowledge with guests.
• Maintain merchandising of hard good product lines and store cleanliness standards.

Skills

Bootfitting experience

Ski/snowboard background

Customer service

English fluency

Friendly & outgoing

Stand long periods / lift 50 lbs

Basic computer skills

Education

High school diploma or equivalent

Job description

Sturtevant's in Tacoma, WA is seeking a bootfitting and ski/snowboard sales associate to help guests find the right boots and gear. You will provide boot adjustments, build footbeds, and deliver expert service.

This role emphasizes product knowledge, friendly customer interactions, and ongoing learning about ski equipment and trends. The position requires physical stamina and the ability to stand and lift up to 50 pounds.