Ski Area Attendant

City of Casper, WY; Casper (WY); On-site; USD 12,000 - 18,000; Full time

Job summary

City of Casper Hogadon Basin Ski Area is hiring Ski Area Attendants for Ski Lift Operators & Guest Services Staff for the 2025–2026 winter season. This role supports a fast-paced, outdoor environment and involves guest services, pass issuance, and safety oversight.

Positions require flexibility to work nights, weekends, and holidays, with training provided. Applicants should be 18+, have reliable transportation, and be prepared for background checks in a winter setting.

Qualifications

• Experience in a public setting providing customer service is preferred.
• Ability to handle cash and basic cashiering tasks.
• Good record-keeping and numerical accuracy.
• Knowledge of safety practices and sanitation standards.

Responsibilities

• Greet visitors at the front desk and provide information in person or by phone, issue passes, and cashier services.
• Monitor ski lift operations and assist guests with loading and unloading safely.
• Maintain cleanliness around lift stations and cashier areas; set up cones/signs as needed.
• Provide general oversight of participants for safety and policy compliance.
• Perform routine cleaning tasks and assist with basic receptionist duties.
• Complete daily operational reports and inspections; assist with clerical work.
• Represent city of Casper professionally and maintain a positive customer service demeanor.

Skills

Customer service

Cashiering

Communication

Safety awareness

Education

Six months customer service experience

Reliable transportation

Must be 18 years of age

Job description

Join our Hogadon Basin Ski Area Team!

This position is for the Winter Season with flexible hours to include nights and weekends.

Love the snow? Enjoy helping people? Want to be part of the mountain action this winter? Hogadon Basin Ski Area is now hiring Ski Area Attendants for Ski Lift Operators & Guest Services Staff for the 2025–2026 winter season!

This fun and active role is perfect for friendly, reliable individuals who enjoy the outdoors and thrive in fast-paced, customer-focused environments.

Reporting Structure

Receives direction from the Ski Area Superintendent or higher-level management staff.

• 1. Attends the front desk of the ski area and provides general information in person or by telephone, such as the services provided, issuing passes, taking associated fees and cashiering, and similar customer service duties.
• 2. Monitors use of ski lift including observing and assisting customers in the safe loading and unloading of the ski lift.
• 3. Maintains load and unload areas around all lift stations, including shoveling snow, removing debris, and setting-up cones or signs.
• 4. Provides general oversight of participants to ensure participant safety and compliance with appropriate policies and general information about the facility and/or events.
• 5. Maintains clean and orderly cashier station and performs routine cleaning tasks, as assigned, including light cleaning of lift chairs, equipment, and facility common areas.
• 6. Completes daily operational reports and inspections, as assigned, and assists with basic receptionist and clerical work.
• 7. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
• 8. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry)

Knowledge of:

• Customer service principles.
• Cashiering and mathematical calculations.
• Record keeping.
• Standard safety practices and procedures.
• Basic principles of health and sanitation standards.

Abilities (position requirements at entry)

Work a variety of shifts including weekends, nights, and holidays as needed.

• Be flexible with changing assignments.
• Learn and follow compliant cash handling methods and procedures.
• Learn and follow proper cash register operation.
• Routinely demonstrate the City of Casper core values.
• Encourage safety protocols to all visitors and customers.
• Learn and practice safe ski lift loading and unloading practices.
• Keep accurate records of work performed.
• Respond to inquiries, complaints, and requests.
• Follow written and verbal instructions and direction.
• Safely operate and handle equipment and supplies.
• Care for applicable tools and equipment.
• Handle multiple customers at the same time.
• Learn general layout of facility to provide assistance to patrons.
• Clean-up work sites in a neat and orderly fashion.
• Learn to assess problems in the field and conduct measures to correct the problem.
• Operate modern office equipment, software, and operating systems/applications.
• Maintain a neat and professional appearance.
• Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
• Establish and maintain effective working relationships with those contacted in the course of work.

Skills (position requirements at entry)

Skill in:

Operating in a courteous, knowledgeable and tactful manner with staff and general public.

• Oral and written communication, sufficient to exchange or convey effective information and to receive work direction.

EDUCATION and EXPERIENCE

• Six months experience in a public setting providing customer service preferred.
• Must have reliable transportation.
• Must be at least 18 years of age.

LICENSING and CERTIFICATIONS

• Possession of a valid Wyoming Driver’s License preferred.

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Women, minorities, and individuals with disabilities are encouraged to apply.

Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test.

The City of Casper utilizes direct deposit for payroll purposes.

Driving records are required for all new employees regardless of the position’s driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.

Physical and Environmental Conditions

City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include:

• Emergency response/rescue
• Handling or working with hazardous materials, including chemicals as well as solid and liquid waste
• Operating or maintaining water and wastewater systems
• Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems
• CDL operations and driving
• Operating power-driven machinery or equipment
• Creating or modifying health, financial, security and or risk documents or assessments
• Working with or directing minors

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, twisting, bending, lifting, gripping/grasping, talking, hearing, seeing and repetitive motions.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body.

Incumbents are frequently subject to prolonged sitting, as well as standing, walking, or climbing relatively steep inclines and/or ladders on snow covered and icy surfaces. Physically demanding manual labor such as shoveling, raking, and digging is likely. Exposure to moving mechanical equipment and loud noise is expected. Incumbents are subject to frequent environmental exposures to dusts, odors, chemicals, sun, cold, moisture, and other extreme climate/weather conditions. Required personal protective equipment includes appropriate outerwear and footwear for outdoor winter weather, gloves, hearing protectors, and eye protectors.