Skatepark Ambassador-PT

Birmingham-Jefferson Convention Complex (BJCC); Birmingham (AL); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

The Birmingham-Jefferson Convention Complex (BJCC) is seeking a part-time Skatepark Ambassador to maintain a safe, welcoming skatepark for all users. You will monitor activity, enforce rules, assist guests, and help keep the facility clean and safe while promoting positive community culture.

You will respond to minor injuries with basic first aid, support opening/closing, and assist programs and events. Strong communication and calm, professional demeanor are essential.

Formación

• Demonstrates knowledge of skatepark etiquette, safety standards and the ability to promote a positive environment.
• Excellent customer service and communication skills with the public.
• CPR/First Aid certification or willingness to obtain it.

Responsabilidades

• Monitor skatepark activity to ensure safe use of features and equipment.
• Enforce rules and policies in a fair, respectful manner.
• Support opening/closing procedures and light cleaning.
• Provide helpful information and assist guests, families, and visitors.
• Respond to minor injuries with basic first aid as needed.
• De-escalate conflicts and maintain calm, professional demeanor.

Conocimientos

Skatepark etiquette

Public safety awareness

Customer service

Conflict resolution

First aid awareness

Educación

High School Diploma or GED

CPR/First Aid certification

Valid State of Alabama Driver License

Descripción del empleo

About Citywalk Bham

The recent completion of Birmingham’s I-59/20 Central Business District (CBD) Interstate bridges brings about a renewed focus on the space underneath the bridges known as City Walk BHAM. The goal of City Walk BHAM is to provide a space to assist in reconnecting Birmingham and create a destination and common area open to all citizens.

About Citywalk Bham

The recent completion of Birmingham’s I-59/20 Central Business District (CBD) Interstate bridges brings about a renewed focus on the space underneath the bridges known as City Walk BHAM. The goal of City Walk BHAM is to provide a space to assist in reconnecting Birmingham and create a destination and common area open to all citizens.

Summary/Objective

The Skatepark Ambassador is responsible for maintaining a safe, welcoming, and well-organized skatepark environment for all users. This role supports daily park operations by monitoring activity, enforcing park rules, assisting guests, and ensuring the facility remains clean and safe. Skatepark Ambassadors serve as ambassadors for the skatepark, promoting respect, safety, and positive community culture.

Essential Duties/Responsibilities

• Demonstrates understanding and full performance ability in each of the following:
• Monitor skatepark activity to ensure safe and appropriate use of park features and equipment.
• Support opening and closing procedures, including light cleaning and equipment checks.
• Enforce skatepark rules and policies in a fair, consistent, and respectful manner.
• Provide excellent customer service to skaters, families, and visitors.
• Respond to minor injuries and incidents; provide basic first aid as needed.
• De-escalate conflicts and address unsafe behavior calmly and professionally.
• Perform light cleaning and maintenance, including sweeping, trash removal, and reporting damage.
• Collaborate with public safety, PSA, operations, and emergency personnel as required.
• Open and close the skatepark according to scheduled hours.
• Assist with programs, lessons, camps, or special events when scheduled.
• Communicate incidents, injuries, or facility concerns to supervisors promptly.
• Represent the skatepark positively and help foster an inclusive, community-focused environment.
• Performs other duties as required.

Work Environment

This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. Must be able to work under pressure for extended periods of time. The environment is outdoors, exposed to the elements (heat, rain, etc.).

Physical Demands

Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneening for extended periods of time. Extensive walking and/or standing. Ability to lift up to 50lbs items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity.

Position Type/Expected Hours of Work

This is a part-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed.

Required Education And Experience

Minimum of one (1) year related knowledge, experience, and skills in customer service, recreation, youth programs, or similar public-facing roles is preferred.Experience skateboarding, BMX riding, scootering, or inline skating.High School Diploma or G.E.D, preferred. CPR/First Aid certification (or willingness to obtain).Valid State of Alabama Driver License.

Additional Eligibility Qualifications

Knowledge of skatepark etiquette, culture and safety standards (or willingness to learn). Ability to remain calm, alert, and professional in a fast-paced environment. Ability to coordinate, analyze, work independently, observe, make decisions, and meet deadlines in a detail-oriented manner. Strong situational awareness and sound judgment. Team-orientated and pro-active. Ability to demonstrate critical thinking, time management, and deductive reasoning skills. Anticipates problems and implements corrective actions. Strong communication, conflict resolution, and interpersonal skills. Comfortable interacting with people of all ages and backgrounds, including youths, teens and adults. Ability to understand oral and written instructions in English. Dependent, responsible and safety focused mindset. Commitment to following and enforcing all CWB rules and organizational policies. Excellent oral communication, written communication, fluency in English, and active listening. Demonstrate the ability to interact with the public in a professional, positive and confident manner. Basic knowledge of computer skills and Microsoft offices suites.

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