Skate Host - Part-time Seasonal (Spring-Fall)

City of Providence; Providence (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Providence Parks Department seeks a part-time seasonal Skate Host for the City Center Rink. The role involves ensuring customer safety, monitoring the skating area, and maintaining high levels of service. Candidates should have strong skating skills and customer service experience. The position offers a dynamic work environment in a community hub for recreation during the spring-fall season.

Qualifications

• Experience with customer service in a public setting.
• Experience skating is required.
• Agile and confident in skating navigation.

Responsibilities

• Monitor the skating surface to ensure safety.
• Assist customers who fall and communicate skating rules.
• Set up bumper car area when needed.

Skills

Customer service

Skating

Communication

Job description

Skate Host - Part-time Seasonal (Spring-Fall)

Job description
City of Providence Parks Department – City Center Rink
City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the spring, summer and fall season, The Providence Rink serves over 5,000 roller skating patrons, 1000 sports league participants and many more visitors to the park. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.

The City Center Rink is looking for a seasonal Skate Host position. The staff member will work under the supervision of assistant managers and will report to the Director of Athletic and Event Facilities.
Opportunities at the City Center Rink are fun, fast paced and challenging. Skate host should be able to handle high volume customer service and communicate effectively to maximize safety of skaters. High level roller skaters preferred.

Responsibilities include, but are not limited to:

• Monitoring the skating surface
• Cleaning and sanitizing skates
• Maintaining order of the skate rental room and surrounding area(s)
• Assisting customers if they fall
• Assist in opening and closing of the facility
• Meeting high levels of customer service
• Setup bumper car area and bumper cars when needed
• Communicate to patrons about skating rink rules
• Communicate with staff via radio
• Visually watch skating rink for injuries or other challenges
• Communicate clearly and positively with all customers and staff
• Returning and renting skates, skate aids, and helmets
• Other duties may be assigned

Requirements:

• Attend required training datesEvening and weekend hours and holidays will be included - must be available for 2 holidays at minimum
• Experience with customer service in a public setting
• Experience skating
• Agile and confident skating navigation
• Ability to stop quickly & swiftly
• Can bend over & pick up cones/assist skaters
• Must be comfortable working in outdoor conditions
• Other duties may be assigned

Job Type: Part-time
Pay: From $15.50 per hour starting
Work Location: In person