SITEC - PC Technician - Colorado Springs, CO

Peraton; Colorado Springs (CO); On-site; USD 51,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Peraton is seeking a PC Technician to support the SITEC-3 Enterprise Operations and Maintenance. The role focuses on operating and maintaining network and hardware infrastructure, end-user support, and asset management for USSOCOM missions.

Location is Peterson Space Force Base, CO, with potential for non-standard shifts to meet mission requirements. The position requires DoD TS/SCI clearance and DoW 8140 compliance, plus experience with desktop/laptop deployment, software upgrades, and

Qualifications

• DoW TS/SCI clearance required
• DoW 8140 compliant under Work Role Code 411 - Technical Support Specialist - Intermediate or higher
• Experience in information systems development or network operations
• Experience managing help desks in multi-user environments

Responsibilities

• Troubleshoot and resolve technical issues
• Provide technical support for requests
• Assist with database-related problem solving
• Install/configure/maintain desktops, laptops, and mobile devices
• Install and configure software and OS upgrades
• Repair hardware and network connectivity issues
• Migrate data and retire old equipment
• Track software inventory and licensing, enforce upgrade policies
• Coordinate with vendors to ensure on-time delivery and deployment
• Assess hardware/software standards and suggest improvements
• Shift work may be required to support USSOCOM mission

Skills

Troubleshooting

Technical support

Hardware understanding

Software installation

Customer support

Education

BS + 2 years experience

HS + 6 years experience

AA + 4 years experience

Job description

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton requires PC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. Position is located in Peterson SFB, CO.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The PC Technician shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Duties include but are not limited to:

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical support.
• Providing technical problem solving for customer support of database.
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Installing and configuring application and operating system software and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
• Analyzing and making recommendations for hardware and software standardization.
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Qualifications

Required qualifications:

• BS + 2 years of experience OR HS with 6 years of experience OR AA with 4 yrs of experience
• DoW TS/SCI clearance is required
• Must be DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist - Intermediate level or higher
• General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields
• Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees

#SITEC2026

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed athttps://www.careers.peraton.com/benefits.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.