Site Sustainment Executive

Oracle; Montgomery (AL); Presencial; USD 126.000 - 264.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid time off

11 paid holidays

Paid parental leave

Employee Stock Purchase Plan

Descripción de la vacante

Oracle Health Government Services is seeking a Market Executive to build and maintain executive-level relationships with one or more VAMC sites. You will align OHGS activities with VA priorities, lead cross-functional teams, and present strategic plans to executive audiences.

The role requires 10+ years in tech/healthcare, 5+ years managing client executive relationships, and US citizenship. Willingness to travel up to 80% and navigate complex Federal environments is essential.

Formación

• Minimum of 10 years relevant professional experience in technology or healthcare.
• At least 5 years in managing client executive-level relationships in sales, deployment, support, or client relationship settings at Oracle Health or within clinical settings (required).
• Receipt of the appropriate government security clearance for your position.
• Due to the client contract, you must be a US Citizen.

Responsabilidades

• Act as a trusted advisor to VAMC executives and manage one or more VAMC relationships.
• Develop and execute client strategic plans aligned with VAMC priorities.
• Lead cross-functional Oracle teams to deliver on strategic plans and resolve issues.
• Prepare monthly and quarterly briefings for Oracle Health and VA stakeholders.
• Navigate VA and Oracle structures to address client problems and escalations.
• Travel up to 80% as needed and operate in a matrix environment.

Conocimientos

Executive communication

Relationship management

Strategic thinking

Matrix leadership

Travel readiness

Problem solving

Educación

Bachelor's degree

Descripción del empleo

Job Description

Within Oracle Health Government Services and the Sustainment Operations pillar, our client success executive team is dedicated to being structured, standardized, and proactive in relationships with the VA Medical Centers (VAMC) that are live with Oracle Health software. We are the owners of the relationships with the VA Medical Centers for a given market. We establish and execute site-level strategy aligned with the priorities of the executive leadership team at each VAMC. We bring the best products and people to ensure adoption, roadmap awareness and input, and drive the site to self-sufficiency after deployment. We ensure learnings are communicated across the VA and Oracle for the benefit of all, and we continue to enhance the model for future sites.

As a Market Executive, you will proactively build and maintain the relationships with one or more VAMC’s. You will operate efficiently and reliably, communicate effectively at executive levels across Oracle and the VAMC, serve as a trusted advisor to the VAMC executives, solve problems, and elevate and measurably improve the VAMC—driving the site to serve as a passionate advocate for Oracle Health. You will be a master of working in a matrixed environment, drawing on the power of various Oracle Health teams and your peers within the client success team.

Responsibilities

Responsibilities:

Accountable for the relationship with one or more client VAMC’s

Forms meaningful, beneficial relationships with VAMC personnel as a "trusted advisor"

Determines and executes on client strategic plans, aligning OHGS activities with VAMC priorities. Presents client strategies to OHGS executive audiences.

Maintains and works on client issues. Engaging correct processes and people to deal with issues via national teams or local personnel across OHGS and the VA.

Goal-driven: Attains measurable improvement on various metrics such as satisfaction scores and adoption metrics

Brings cross-functional teams from Oracle together to execute on strategic plans and solve problems

Prepares verbal and written monthly and quarterly briefings to large audiences within Oracle Health, executive leadership teams at sites, and VA national personnel

Shares learnings from VAMC’s with peers and OHGS teams as applicable

Ability to work collaboratively

Seeks improvement relentlessly

Top skills or competencies to be successful:

Excellent oral and written communication skills at executive levels

Critical-thinking and decision‑making balancing needs of multiple stakeholders

Ability to lead and manage teams to excellence in matrix environments

High reliability in accomplishing tasks with minimal supervision — both recurring and one‑off

Ability to navigate organization (VA and OHGS) to solve client problems and escalation effectively

Strategic thinking

Relationship‑building

"Can‑do" spirit and relentless positivity

Responsibilities

Basic Qualifications:

• Minimum of 10 years relevant professional experience in technology or healthcare

• At least 5 years in managing client executive-level relationships in sales, deployment, support, or client relationship settings at Oracle Health or within clinical settings (required)

• Receipt of the appropriate government security clearance for your position

• Due to the client contract, you must be a US Citizen

Preferred Qualifications:

• Bachelors

• Existing VA govt clearance (strongly preferred)

• Previous experience dealing with VA or other federal govt agencies (preferred)

Expectations:

• Must reside in or be willing to relocate to an already virtually approved location

• Must be willing to travel up to 80% as needed

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

• Perform other responsibilities as assigned

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle’s onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.