Site Survey/Service Technician

Tech9; Walled Lake (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Short Term Disability

Job summary

Michigan Solar Solutions is seeking a Field Service Technician / Site Surveyor to join our Commerce Twp team. You will start each day at the shop and travel to 1–4 sites to perform surveys or service calls, often involving roof work and outdoor conditions.

You will diagnose power and communication issues on SolarEdge, Enphase, Sol-Ark, and Tesla systems, and you may pilot a drone to capture roof details. This role demands teamwork and strong customer communication.

Qualifications

• Must be willing to work on roofs and outdoors year-round in varied weather.
• Ability to lift and carry objects up to 60 lbs.
• Strong problem-solving and customer communication skills.

Responsibilities

• Conduct site surveys to assess installation scope and collect roof and site details.
• Perform service calls and diagnose power/communication issues on solar systems.
• Pilot a drone to gather site information as part of surveys and inspections.
• Coordinate with installation teams and travel to multiple job sites as needed.

Skills

Roof access

Outdoor work

Customer communication

Team player

Electrical troubleshooting

Drone experience

Solar experience

Driver's license

Tools

SolarEdge

Enphase

Sol-Ark

Tesla

Job description

Michigan Solar Solutions is a growing renewable energy company seeking a Field Service Technician / Site SurveyorJob Details:- Meet at the shop in Commerce around 7 am daily (times will vary on occasion)- Company vehicle taken to job sites (1 - 4 sites per day) to perform site surveys or service calls.- 35 – 50 hours per week, depending on the season, workload, skill level of the employee & willingness to work.- Conduct site surveys; figure out the general scope of jobs ahead of their installation date, by walking the site to gather relevant information about the installation process, as well as piloting a drone to gather all roof/other details- Perform service calls; troubleshoot & diagnose power & communication issues with a variety of systems, including SolarEdge, Enphase, Sol-Ark, Tesla & others. These issues often require technicians to do work on roofs.Removal/Reinstalls: This category of work, handled by our Service Teams, looks remarkably similar to what our Installation Crews do daily. All our service techs are trained installers, for this reason.Applicant Qualities:-**The ability to work on a roof-Needs to be comfortable working outdoors year-round, in a variety of weather conditions.-The ability to lift and carry objects weighing up to 60 lbs- Excellent critical thinking & problem-solving skills- Strong communication skills and experience talking with customers- Works well in a team environment- Prior Solar &/or electrical-related experience is preferred- Tech-savvy enough to navigate various apps, as needed, for system commissioning & problem-solving- Drone experience is a PLUS, but not necessary upon applicationExpectations of the Role:- There is often 2-6 hours of (PAID) drive time, daily- It is expected that the person who fills this position will obtain their FAA Part 107 drone license, as well as register w/ the State of Michigan as an electrical apprentice, under the guidance of Michigan Solar Solutions, within the first 6 months of employment, pending these qualifications have not already been met.-Growth Opportunities:We are looking for someone willing to learn & grow with us, as our Service Department continues to expand to cover new opportunities that arise in the marketplace. Below is a list of qualifications our company is committed to ensuring the right candidate for this position would be trained on:Become an Enphase Certified TechnicianBecome a SolarEdge Certified TechnicianBecome LG CertifiedBecome Scanifly CertifiedBecome OSHA 10 certifiedObtain your FAA Part 107 drone licenseBecome an Electrical ApprenticeMichigan Solar Solutions is an equal opportunity employer and values diversity at our company. We consider for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classificationJob Type: Full-timeBenefits:401(k)Dental InsuranceEmployee discountHealth insuranceLife insurancePaid time offTuition reimbursementVision insuranceShort Term DisabilityLife InsuranceSchedule: Fnday to FridayExperience:At Least 1 Year as a Solar Installer (preferred, not necessary)Background in Electrical/ Mechanical Troubleshooting (preferred)License/Certification:Driver's License (Required)Part 107 License (Preferred)Electrical Apprentice LicenseWork Location: Commerce Twp., 48390: on-site at customers' homes.E04JI802id81409d581