Site Support Specialist

CAE Inc; New Mexico; Hybrid; USD 80,000 - 110,000; Full time

Job summary

CAE USA Inc. seeks a qualified candidate for a Defense & Security site operations role. You will coordinate hardware, software and modifications, review work for compliance, and collaborate with engineering, PM, and manufacturing to deliver proposals meeting customer needs.

Ideal candidates have 2–5 years of relevant experience, a technical degree or equivalent training, and relevant CompTIA certifications. U.S. citizenship and SECRET clearance are required; DoD clearance must be maintained.

Qualifications

• Bachelor’s degree preferred or equivalent military/technical training.
• Minimum 2–5 years of relevant experience.
• U.S. citizenship and SECRET clearance or in-scope/continuous evaluation.

Responsibilities

• Assists with site operations and all personnel assigned; coordinates hardware, software and modifications.
• Collaborates with engineering, program management, marketing, manufacturing and operations to meet customer needs.
• Monitors progress and quality; identifies and resolves problems escalated from team or government counterparts.
• Ensures contract compliance for all site operations and maintains good customer relationships.
• Supports monthly status submittals to meet CDRL requirements; attends required meetings.

Skills

Team coordination

Collaborative work

Communication skills

Education

Bachelor’s Degree preferred in electronics or engineering or 2-year electronics technician program + 4 years military training

Tools

CompTIA Security+

CompTIA Network+

Job description

Who We Are

CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer

Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun!

Essential Duties and Responsibilities

• Assists with site operations and all personnel assigned. Coordinates and schedules activities to include hardware, software and modifications. Assigns functions to subordinates and reviews completed technical work for compliance with requirements. Collaborates with a wide variety of functional areas such as engineering, program management, marketing, manufacturing, and operations to develop and produce proposals responsive to customer needs. Monitors progress and quality of work and determines solutions to problems encountered. Answers complex technical questions escalated from team members and from government counterparts. Ensures contract compliance for all site operations and maintains good working relationships with all customers. Coordinates with program department managers/leads to ensure adequate resources and personnel are available to meet contract requirements. Assists Site manager with monthly submittals of status reports to meet CDRL requirements. Attends necessary weekly, monthly, and quarterly meetings as required or directed by the Program Manager. Other duties as assigned by Site manager or Program Management.

Qualifications and Education Requirements

• Bachelor’s Degree preferred in the electronics or engineering field or a two-year electronic technician resident course at an accredited technical institute and/or 4 years of military technical training and equivalent electronics maintenance experience on equipment of similar complexity.
• Minimum 2 to 5 years of relevant experience.
• CompTIA certification in one or both of the following: Security+ and/or Network+.
• Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
• Position requires a SECRET Clearance that is currently in-scope or under continuous evaluation.
• Incumbent must be eligible for DoD Personal Security Clearance.

Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

Incumbent must be eligible for DoD Personal Security Clearance.

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular

Equal Opportunity Employer Statement

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Data Privacy

Privacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.