Site Supervisor - Trainer Manager

Allied Universal; Alexandria (VA); On-site; USD 87,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Holiday Pay

Vacation Days

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking an Armed Security Site Supervisor for a full-time role in Alexandria, VA. You will supervise site staff, coordinate service delivery, and act as a liaison between customers and security officers to uphold quality protection and professional service.

The position requires a high school diploma or equivalent, strong communication, and the ability to manage crisis situations while lifting up to 40 pounds.

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Be able to communicate effectively with all levels of personnel and the public.
• Background checks and drug screen required by law and policy.
• Capable of coaching, recognition, and discipline within empowerment range.

Responsibilities

• Supervise site staff and coordinate delivery of quality services.
• Act as liaison between customers, Operations Managers and security officers.
• Provide coaching, recognition and discipline within approved empowerment range.

Skills

Effective communication

Interpersonal skills

Crisis management

Scheduling software

Customer service

Basic computer skills

Education

High School Diploma or Equivalent

Tools

Scheduling software

Billing software

General computer skills

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Site located in Alexandria, Va

Full time opening

Pay: $42.10/hr

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.