Site Supervisor - Snohomish & Kirkland

Redwood-Family-Care-Network; Shoreline (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

Disability Insurance (Short/Long-term)

Employee Assistance Program (EAP)

Life Insurance

On-Demand Pay

Job summary

SAILS Washington is seeking a Site Supervisor to oversee daily operations of Supported Living Services within designated programs. You will supervise Direct Support Professionals, ensure high-quality, person-centered care, and maintain regulatory compliance across sites.

Responsibilities include staffing scheduling, staff coaching, and monitoring safety and client welfare, while aligning with state, federal, and local standards and plans (IISP/IISPs).

Qualifications

• Experience supervising Direct Support Professionals (DSPs) to ensure high-quality, person-centered care.
• Ability to train and mentor staff, and conduct corrective action as needed.
• Knowledge of state/federal regulations and quality standards for supported living programs.
• Experience developing and managing staffing schedules within budgeted labor hours.
• Ability to monitor client plans (PCSP/IISP) and ensure adherence to service plans.

Responsibilities

• Oversee day-to-day operations of residential programs and supervise staff.
• Train, coach, and mentor Direct Support Professionals to align with best practices.
• Conduct staff counseling and corrective action, including improvement plans.
• Monitor safety, health, and well‑being of clients and ensure safe environments.
• Develop and maintain staffing schedules to ensure adequate coverage within budgets.
• Post schedules timely and optimize staff utilization across sites.
• Monitor labor hours and ensure sites operate within budget.

Skills

Supervision

Staff Training

Regulatory Compliance

Budget Management

Scheduling

Job description

Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.

SAILS Washington is an innovative leader in delivering person-centered home and community‑based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, support, and advocacy for individuals in positive and life‑enriching environments.

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact on the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Benefits we Provide

Medical, Vision and Dental Insurance

Voluntary Short-term and Long-term Disability

Employee Assistance Program (EAP)

Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance

On-Demand Pay!!

Working Advantage employee discount program

Health Savings Account (HSA)

Flexible Savings Account (FSA)

Summary

The Site Supervisor is responsible for the daily oversight and support of Supported Living Services within designated programs assigned to them. This role ensures that the individual supported are provided with safe, high-quality, and person-centered care in their residential settings. The Site Supervisor’s primary duty is supervising Direct Support Professionals (DSPs), maintaining regulatory compliance, training staff, managing labor hours, and ensuring that client needs and preferences are continuously met. The Site Supervisor is also responsible for managing and the oversight of the programs they are assigned to and services that are provided within the programs in accordance with state, federal, local regulations, standards of service and general quality of service to people served in these programs.

Essential Duties and Responsibilities

• Oversee the day-to-day operations of assigned residential programs, supervising assigned employees ensuring smooth and consistent support for clients in accordance with their plan (PCSP, IISP, FA/PBSP, HSP, etc.).
• Supervise, train, coach, and mentor Direct Support Professionals to ensure high performance and adherence to best practices.
• Conduct staff Counseling and Corrective action including work improvement plans and follow-up.
• Serves as Positive role model and supports development of staff.
• Ensure the health, safety, and well‑being of all clients by actively monitoring services, support, and home environments, ensuring staff follow agency procedures to promote optimum safety practices and promote a safe environment, promote optimum health care and behavior supports.
• Develop and maintain staffing schedules to ensure adequate coverage while staying within budgeted labor hours ensuring the support needs of the clients are achieved.
• Prepare and post schedules in a timely manner, that the schedules are posted for the following month by the 15th, and effectively utilize staff within their assigned hours.
• Follow scheduling blocks according to assigned schedules.
• Monitors labor hours and ensure assigned service sites are operating within budgetary guidelines.
• Ensures a safe work environment to minimize workers compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assists with the management of claims.
• Participate in the development and implementation of client Individual Instruction and Support Plans (IISPs); support with writing and updating plans as needed.
• Supervise staff interactions with persons served and support staff to promote the rights of the persons served to achieve enhanced quality of life, promote their physical, social, and psychological wellbeing.