Site Supervisor - Madison

Attic Correctional Services; Madison (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Vacation time

Sick time

403(b)

Pension options

Voluntary benefits

Job summary

ATTIC Correctional Services in Madison, WI, seeks a Site Supervisor to oversee daily operations at a residential treatment facility. You will collaborate with a multidisciplinary treatment team to support client progress, maintain a safe, compliant environment, and ensure smooth facility functioning.

This hands-on leadership role is ideal for someone who thrives in a structured, mission-driven setting and is passionate about supporting individuals in the criminal justice system.

Qualifications

• Associate degree or equivalent experience in human services or a related field.
• At least 1 year of experience in residential, correctional, or similar setting.
• Experience supervising staff in a program environment.

Responsibilities

• Oversee day-to-day facility operations, ensuring a safe, secure, and supportive environment.
• Supervise staff scheduling to maintain 24/7 coverage while minimizing overtime.
• Monitor client activity, behavior, and compliance with program expectations.
• Collaborate with treatment team members to support client progress and interventions.
• Ensure accurate documentation and recordkeeping in required systems.
• Maintain facility compliance with state, local, and federal regulations.
• Coordinate facility maintenance, supplies, and operational needs.
• Provide leadership, coaching, and support to staff under the guidance of the Assistant Residential Program Director.

Skills

Strong organizational skills

Time management

Communication skills

Decision making

Confidentiality and ethics

Independent work

Education

Associate degree or equivalent experience in human services

Job description

Job DetailsLevel: ExperiencedJob Location: Madison - Madison, WI 53704Position Type: Full TimeEducation Level: Associates DegreeSalary Range: $24.00 - $24.00 HourlyTravel Percentage: NegligibleJob Shift: 8 am -4 pmJob Category: Criminal JusticeATTIC stands for \"Alternatives to Traditional Incarceration of Citizens.\" We are a nonprofit 501(c)(3) organization dedicated to developing interventions that enable individuals to avoid unnecessary levels of incarceration, enhance community safety and provide a setting that facilitates treatment and the reduction of recidivism. We operate residential and other correctional programs throughout Wisconsin that provide case management, counseling and treatment groups, vocational training and high-risk client monitoring and supervision.

About the Role

We are seeking a dedicated and organized Site Supervisor to oversee daily operations at a residential treatment facility. In this role, you’ll work closely with a multidisciplinary treatment team to support client success, maintain a safe and compliant environment, and ensure smooth facility operations.

This is a hands‑on leadership position ideal for someone who thrives in a structured, mission‑driven environment and is passionate about supporting individuals in the criminal justice system.

Key Responsibilities

• Oversee day-to-day facility operations, ensuring a safe, secure, and supportive environment
• Supervise staff scheduling to maintain 24/7 coverage while minimizing overtime
• Monitor client activity, behavior, and compliance with program expectations
• Collaborate with treatment team members to support client progress and interventions
• Ensure accurate documentation and recordkeeping in required systems
• Maintain facility compliance with state, local, and federal regulations
• Coordinate facility maintenance, supplies, and operational needs
• Provide leadership, coaching, and support to staff under the guidance of the Assistant Residential Program Director.

Minimum Qualifications

• Associate degree or equivalent experience in human services or a related field
• At least 1 year of experience working in a residential, correctional, or similar setting
• Experience supporting or supervising staff in a program environment
• Valid driver’s license, good driving record, and proof of insurance

Preferred Qualifications

• Experience in a residential treatment center or halfway house
• Training in Motivational Interviewing or similar approaches
• Knowledge of the criminal justice system and case management practices
• Familiarity with trauma-informed care and strength-based approaches

Key Skills

• Strong organizational and time management abilities
• Effective communication and interpersonal skills
• Ability to make sound decisions in dynamic situations
• Commitment to confidentiality and professional ethics
• Ability to work independently with limited on-site supervision

Work Schedule & Environment

• Full-time position
• Includes weekday, weekend, holiday, and on-call responsibilities
• Primarily on-site in a residential facility setting

Benefits

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid holidays, vacation, and sick time
• Retirement benefits (403(b) and pension options)
• Additional voluntary benefits (accident, critical illness, pet insurance, and more)

Equal Opportunity Employer/Affirmative Action

ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age, race, religion, color, sex, national origin or ancestry, disability or association with a person with a disability, arrest or conviction record, sexual orientation, marital status or pregnancy, political belief, or affiliation, military participation, or use or non use of lawful products off the employer’s premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis of race, color, national origin or ancestry, age, sex, disability or association with a person with a disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion, political beliefs or affiliation. This policy covers eligibility for the access to service delivery, and treatment in all of our programs and activities.

As a Federal Contractor, ACS supports Section 503 of the Rehabilitation Act of 1973 which prohibits discrimination of qualified individuals with disabilities, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 which prohibits discrimination of covered veterans; and requires affirmative action in all personnel practices for qualified individuals with disabilities and for covered veterans.