Site Supervisor #M26

Friendship Community Care; Marshall (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

Friendship Community Care in Marshall, AR seeks a Site Supervisor to coordinate daily operations, serve as the main contact for staff and consumers on shift, and ensure compliance with all regulations while focusing on the well-being and achievement of individuals served.

You will mentor new staff, model professionalism, and work with management to resolve issues promptly, manage documentation and safety inspections, and maintain open communication for quality care.

Qualifications

• High School diploma or GED preferred.
• One to three years' experience and/or training or equivalent combination of education and experience.

Responsibilities

• Ensure voicemails are checked daily.
• Maintains communication log daily.
• Serves as the point of contact for all staff and consumers on their shift; consult with Service Coordinator to resolve issues as needed.
• Monitors client medications to ensure proper guidelines are followed, including documentation, refills, checking meds in, and related duties.
• Assures medication cabinet is always stocked.
• Assists with coordinating medical appointments.
• Follows all financial procedures for client accounts; assists with distributing checks and collecting receipts.
• Provides transportation for clients when needed.
• Assists clients with their goals and daily living.
• Assists with paperwork for facility vehicles and attends staff meetings.
• Mentors new staff and provides leadership for facility staff and consumers.
• Ensures waiver and residential staff adhere to schedules and procedures; reports discrepancies to supervisor.
• Adheres to FCC and DHS incident reporting policies.
• Assists with filing, overtime management, and maintaining cleanliness of apartments.
• Conducts monthly HUD/Safety Inspections and health/safety inspections; records logs.

Education

High School diploma or GED

Job description

Job Details

Job Location: FCL Marshall - Marshall, AR 72650

Position Type: Full Time

Job Shift: Day

Job Category: Direct Support Professionals

Schedule: Monday - Friday, 12:00 PM - 8:00 PM

Education Level: High school diploma or general education degree (GED)

SUMMARY:

The Site Supervisor will be an integral part of the operations of the facility. This person will be a point of contact for consumers and other staff members and will work closely with management to ensure the operations of the facility are in compliance with all regulations and focused on the well-being and achievement of goals for the individuals served. The Site Supervisor will also be a mentor to new staff members and set an example for all staff at the facility. Due to the large number of staff and consumers at this site, this person needs to be able to address issues with confidence and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure voicemails are checked daily.
• Maintains communication log daily.
• Serves as the point of contact for all staff and consumers on her shift. Consult with Service Coordinator to resolve issues or answer questions as needed.
• Monitors all client medications to ensure that proper guidelines are followed, including documentation, ordering refills, checking meds in, and any other duties assigned by Coordinator or Nursing Department.
• Assures medication cabinet is always stocked.
• Assists with coordinating medical appointments.
• Follows all financial procedures for client checking accounts/shopping. Assists Service Coordinator with distributing checks, collecting receipts, and collecting check requests when applicable.
• Provides transportation for clients when needed.
• Assists clients with their goals/daily living.
• Assists in monitoring emergency drills to assure that all drills are completed, recorded, submitted, and filed correctly. This includes working with team members on other shifts.
• Assists in all paperwork for facility vehicles.
• Attend staff meetings as scheduled.
• Serves as a mentor to new staff and provides leadership for all facility staff and consumers.
• Assures waiver staff and other residential staff are adhering to schedules and following procedures. Report any discrepancies to supervisor immediately.
• Adheres to all FCC and DHS incident reporting policies.
• Assists Case Manager with filing.
• Assists with finding fill-in and keeping overtime to a minimum.
• Inspects all apartments at least weekly and provide guidance and oversight for waiver staff and consumers to assure cleanliness.
• Conducts monthly HUD/Safety Inspections.
• Assist Service Coordinator with monthly health and safety inspections.
• Attends all required training.
• Records refrigerator/freezer temperature logs.
• Assists with collecting/organizing various forms of documentation as needed.
• Assists with cleaning and maintaining facility grounds.
• Assist with making sure bulletin board and CARF binders are in compliance with CARF standards.
• Completes various forms of documentation including BIRs, progress notes, van paperwork, cleaning checklists, and others as needed.
• Assist in dealing with behaviors as needed and assures all other staff are following the Positive Behavior Support Plan. May also provide hands on training of Positive Behavior Support Plan.
• Assists with coordination of holiday schedules.
• Assure medications are checked in/out per FCC policy anytime a consumer is on leave.
• May assist in auditing timecards/progress notes as needed to assure correct schedules are being worked and goals are being addressed.
• Serves as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times and maintain adequate liability coverage on any personal vehicle used to transport participants.
• This is a safety sensitive position.

Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies.

This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required..

QUALITY ASSURANCE & COMPLIANCE:

• The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.
• Consumers' progress notes be maintained and completed daily or as needed on the prescribed forms.
• Consumers' records must be maintained weekly, monthly, quarterly, and yearly. All information must be filed in consumers' records as needed and updated as prescribed by funding sources.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

QUALIFICATION REQUIREMENTS:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School diploma and or GED preferred; preferably with one to three years' experience and or training; or equivalent combination of both education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus