Site Supervisor, Linguist Operations

SOS International LLC; Los Angeles (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

SOSi seeks a Site Supervisor to oversee linguists in support of our customer nationwide. You will serve as the main liaison between SOSi HQ PMO, personnel, and government officials, and act as the authorized representative for performance of all services.

The role requires coordinating daily tasks, managing schedules, and ensuring QC plans are implemented. Strong English, supervisory, and translation/transcription skills are essential, with readiness for non-traditional hours and travel as

Qualifications

• Bachelor’s degree with a major in Spanish from an English-speaking college or university OR a minimum of four (4) years of relevant experience in lieu of degree.
• Five years of supervisory experience that demonstrates oral and written communication skills, organizational skills and administrative management skills.
• Must have excellent command of the English language and the ability to provide clear, concise, oral, and written communications.
• Must possess the skills necessary to listen and comprehend a foreign language with a native or near-native ability, and to follow accurately the basic elements of conversation, whether written or verbal.
• Must possess the skills necessary to read and comprehend foreign languages with a native or near-native ability and to read and understand various text-types.
• Must have the ability to comprehend slang and colloquial expressions in a foreign language and translate them into English.
• Must possess a sufficiently broad vocabulary in English that paraphrasing or explaining is unnecessary.
• Must have the ability to work well under pressure to meet specific deadlines.
• A minimum of 40 wpm typing/word processing skill and have managerial presentation skills.

Responsibilities

• Be the main liaison between SOSi Headquarters PMO, SOSi personnel, and government officials.
• Serve as SOSi’s authorized representative for technical and administrative performance of all services require by the Field Division, District, Regional, or post of duty office they support.
• Be the single point of contact for the assigned location through which all government engagement and communications shall be conducted.
• Fulfill all the functions and duties described herein for Analytic Linguists.
• Effectively and efficiently plan and organize the various duties.
• Assign Linguists to monitor real-time oral telecommunications and/or written communication intercepts.
• Assign Linguists to transcribe, translate, and validate completed work.
• Be accountable for daily work assignments and products.
• Ensure that the Contractor’s QC Plan is implemented and fully operational.
• Ensure that each Linguist completes their work assignments prior to the end of their shift.
• Oversee daily activity to ensure that all tasks are being properly executed.
• Maintain records of work production, evidence control, and other administrative records as required by DEA.
• Prepare and present to SOSi, the COR, or his /her designee, a quarterly schedule detailing adequate manpower coverage for each shift for the forthcoming quarter.
• Maintain time and attendance records for all Contract personnel.
• Monitor, recording, translating, transcribing, and synopsizing content of real-time oral and/or written communication.
• Transcribe from storage media, including but not limited to audio cassettes, video cassettes or other digital media and typing in both the required foreign language and English.
• Prepare typed English translations and /or transcriptions from other source media.
• Perform QC review(s) of completed work.
• Validate the accuracy of completed translations and transcriptions.
• Appear in court when subpoenaed to testify.
• Interpreting oral and/or written conversations, concurrently and/or simultaneously.

Job description

SOSi seeks a Site Supervisor to oversee linguists in support of our customer nationwide. You will serve as the main liaison between SOSi HQ PMO, personnel, and government officials, and act as the authorized representative for performance of all services.

The role requires coordinating daily tasks, managing schedules, and ensuring QC plans are implemented. Strong English, supervisory, and translation/transcription skills are essential, with readiness for non-traditional hours and travel as