Site Supervisor - Contingent upon award

Piedmont Global; United States; On-site; USD 65,000 - 85,000; Full time

Job summary

A leading language services provider in the United States is seeking a Site Supervisor to oversee daily operations and manage multiple projects for federal law enforcement clients. The ideal candidate should have management experience in language services, proficiency in transcription, translation, and interpretation, along with strong project management skills. This position offers a full-time opportunity in a dynamic environment.

Qualifications

• Must have management/supervisory experience in language services contracts.
• Ability to monitor communication and summarize foreign language content into English.
• Experience in transcribing and translating audio/video and written communications.

Responsibilities

• Report to the Program Manager and support daily operations.
• Manage personnel and track assignments.
• Coordinate staffing and security requirements.
• Manage multi-level translation/transcription projects.

Skills

Management/supervisory experience

Monitoring live communication

Transcription skills

Interpretation skills

Translation skills

Language industry experience

Job description

Site Supervisor - Contingent upon award

About Piedmont Global

Piedmont Global is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority‑owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

Position Summary

The Site Supervisor will work in support of our program management to support daily operations and serve as the primary point of contact for multiple projects and assignments across our federal law‑enforcement customer’s operational location nationwide.

Primary Duties & Responsibilities

• Reports to the Program Manager
• Assists Program Manager with daily operations to include:
• Provides customer project estimates.
• Manages personnel both on and off‑site.
• Controls assignments process and tracks through conclusion.
• Monitors and reconciles labour hours daily, weekly, monthly and per case, per project, per contract.
• Coordinates staffing requirements with our recruiting teams.
• Coordinates security requirements and submittals with both our security department and customer’s security team.
• Coordinates and manages employee performance evaluations.
• Manage multi‑level translation/transcription projects received from multiple operational sites.

Qualification Requirements

• Management/supervisory experience in language services contracts
• Monitoring live communication and listening to or reading foreign language communications lawfully intercepted, and performing immediate verbal summaries, then subsequent written or typed summaries, into the English language.
• Transcribe audio/video and written communications to and from source language to English as required.
• Translate by rendering the spoken word or written word to and from source language to English as required.
• Interpret consecutively or simultaneously to and from source language to English as required.
• Language industry experience is required.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Professional Services