Site Supervisor – Commercial High-Rise - 77027

United Protective Services, Inc.; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services, Inc. is seeking a Site Supervisor to oversee operations at a commercial high-rise in Houston. The role requires hands-on leadership, strong client focus, and accountability for service quality.

You will supervise staff, assist with hiring and onboarding, ensure policies are followed, and maintain clear communications with clients and management. Ideal candidates bring supervisory experience, excellent customer service skills, and the ability to work independently on a

Qualifications

• Minimum supervisory or leadership experience.
• Experience in commercial high-rise properties preferred.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service and client relationship abilities.
• Ability to hold employees accountable in a fair, professional manner.
• Experience with hiring, onboarding, and performance management.
• Ability to work independently and take ownership of site operations.

Responsibilities

• Oversee daily site operations and meet client expectations.
• Lead, train, and manage employees with accountability and professionalism.
• Assist with hiring, onboarding, performance management, disciplinary actions, and termination processes.
• Work directly with clients to address concerns, resolve issues, and communicate operational updates.
• Maintain clear and professional oral and written communication with clients, employees, and management.
• Identify and resolve operational challenges while following company policies and procedures.

Skills

Supervisory experience

High-rise experience

Leadership

Customer service

Client relations

Accountability

Staff training

Performance mgmt

Independent work

Job description

Site Supervisor – Commercial High-Rise - 77027(STX 1 DIV 2)

Houston, TX, United States of America

$26.25 - $26.25

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

Site Supervisor – Commercial High-Rise - 77027

Pay Rate: $26.25 per hour

We are seeking a professional, experienced, and results-driven Site Supervisor to oversee daily operations at a commercial high-rise property. The ideal candidate will have strong leadership skills, excellent customer service, and the ability to build positive client relationships while maintaining high standards of service and employee accountability.

Key Responsibilities

• Oversee daily site operations and ensure client expectations are met.
• Lead, train, and manage employees while maintaining accountability and professionalism.
• Assist with hiring, onboarding, performance management, disciplinary actions, and termination processes.
• Work directly with clients to address concerns, resolve issues, and communicate operational updates.
• Maintain clear and professional oral and written communication with clients, employees, and management.
• Identify and resolve operational challenges while ensuring company policies and procedures are followed.

Qualifications

• Previous supervisory or leadership experience.
• Commercial high-rise experience strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service and client relationship management abilities.
• Proven ability to hold employees accountable in a fair, respectful, and professional manner.
• Experience with employee training, hiring, and performance management.
• Ability to work independently, exercise sound judgment, and take ownership of site operations.

Ideal Candidate

We are looking for a hands-on leader who takes initiative, leads by example, and confidently manages both client relationships and employee performance. The successful candidate will be professional, dependable, organized, and committed to maintaining a positive work environment and high-quality service.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

This job reports to the Client Service Manager