Site Supervisor

Weiser Security Services; Richmond (VA); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Weiser-Security-Services in Virginia seeks an Unarmed Security Captain to supervise officers, manage incidents, and ensure safety and client satisfaction on client sites. You will lead shift coverage, train personnel, prepare reports, and coordinate with management and client representatives to uphold policies and high service standards.

This is a full-time role requiring DCJS security certifications, a HS diploma, and a valid driver’s license; weekend availability may be required.

Formación

• Five (5) years of security supervisory or law enforcement experience required.
• Alternative: combination of security supervisory and law enforcement totaling five years.
• High School Diploma or GED required.
• Valid driver’s license with acceptable driving record.
• Active DCJS state security certifications.
• Proficiency with report writing.
• Reliable transportation.

Responsabilidades

• Lead and supervise security officers and ensure professional appearance and conduct.
• Monitor staffing levels and coordinate shift coverage.
• Conduct routine inspections and performance evaluations.
• Coach, mentor, and develop subordinate personnel.
• Respond to security incidents, emergencies, and investigations.
• Foster positive relationships with customers and client representatives.
• Prepare and submit daily, weekly, and monthly operational reports.
• Review schedules, staffing requirements, and overtime usage.
• Maintain training records and personnel documentation.
• Ensure policy compliance and regulatory standards.

Conocimientos

Security supervision

Leadership

Communication

Incident management

Report writing

Team development

Educación

High School Diploma or GED

Herramientas

DCJS state certifications

Valid driver’s license

Descripción del empleo

The Unarmed Security Captain is responsible for the direct supervision and leadership of security personnel. The captain ensures the effective execution of security operations, compliance with site policies, incident management, personnel development, patrol oversight, and customer service excellence. This position serves as the primary liaison between security staff, management, and client representatives.

The Security Captain is expected to maintain a safe, secure, and professional environment through proactive leadership, operational accountability, and adherence to all security procedures.

Minimum Qualifications

Candidates must possess one of the following:

• Five (5) years of security supervisory experience
• Five (5) years of sworn law enforcement experience
• A combination of security supervisory and law enforcement experience totaling five (5) years

Additional Requirements:

• High School Diploma or GED required
• Valid driver's license with acceptable driving record
• Active DCJS state security certifications
• Proficiency with report writing
• Reliable transportation

Essential Duties and Responsibilities

Leadership and Supervision

• Security Officers.
• Ensure all security personnel maintain professional appearance and conduct.
• Monitor staffing levels and coordinate shift coverage.
• Conduct routine inspections and performance evaluations.
• Coach, mentor, and develop subordinate personnel.
• Respond to and manage security incidents, emergencies, and investigations.

Client and Customer Relations

• Foster positive relationships with customers, employees, visitors, and client representatives.
• Address security concerns promptly and professionally.
• Participate in operational meetings and provide security updates as required.
• Ensure exceptional customer service standards are maintained.

Administrative Responsibilities

• Prepare and submit daily, weekly, and monthly operational reports.
• Review schedules, staffing requirements, and overtime usage.
• Maintain training records and personnel documentation.
• Assist with policy implementation and procedural compliance.

Training and Compliance

• Ensure personnel complete required training and certifications.
• Conduct site-specific training and security briefings.
• Monitor compliance with company policies, client requirements, and regulatory standards.

Knowledge, Skills, and Abilities

• Strong leadership and team management skills
• Excellent written and verbal communication abilities
• Knowledge of security operations, emergency management, and incident response
• Strong organizational and problem-solving skills
• Ability to work effectively with law enforcement, emergency services, and corporate leadership. This is a full-time position. Weekend availability will be required based on operational needs.
• SUPERVISORS ARE REQUIED TO COVER ANY SHIFT IN CASE OF CALL OFFS OR EMERGENCIES.

All supervisors required to cover all shifts in case of call off or emergency