Site Supervisor

Allied Universal; Manatí (PR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Ongoing paid training programs

Career growth opportunities

Employee discounts

Job summary

Allied Universal is seeking a Site Supervisor to manage on-site security operations for a client site in Puerto Rico. The role covers staffing, scheduling, training, and daily administration to ensure high quality service and contract compliance.

The Site Supervisor will supervise personnel, coordinate with management, and ensure regulatory and licensing requirements are met. You will lead incident reporting and post orders while maintaining cost efficiency.

Qualifications

• High school diploma or equivalent required.
• Pass state-required training or other licensing.
• Pass a state licensing test if driving company-owned or client-provided vehicle.
• One year of verifiable supervisory experience in security (or higher education).
• At least 18 years old (21 if armed).

Responsibilities

• Oversee on-site security operations including staffing, scheduling, and training.
• Ensure training and screening elements for personnel meet contract requirements.
• Maintain overtime to minimum or preset AUS requirements.
• Inspect personnel performance for contract compliance and service quality.
• Handle payroll, incident reports, and security surveys/post orders.

Skills

Supervisory experience

Communication

Problem solving

Attention to detail

Teamwork

Public interaction

Oral and written communication

Radio operation

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Overview

Company Overview: Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Responsibilities

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Qualifications (must Have)

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

Preferred Qualifications (nice To Have)

• Meets basic qualifications for Custom Protection Officer

Benefits

• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

To find an office near you, please visit: www.aus.com/offices.