Site Supervisor

IST Management; Augusta (GA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

Paid Time Off – x Days

Identity Theft Protection

AD&D

Pet Insurance

7 paid holidays

Bonus Incentives

Job summary

IST Management is a business process outsourcing company providing facilities management services across the U.S. The Site Supervisor role in Grovetown, GA requires strong client communication and hands-on management of mail, copy, print, hospitality, and administrative tasks on-site.

The ideal candidate has 1–2+ years of relevant experience, a high school diploma or GED, and demonstrates exceptional customer service, teamwork, and reliability within a fast-paced environment.

Qualifications

• High school diploma or GED required; college degree a plus.
• Customer service background preferred; professional appearance and demeanor.
• Keyboarding and Windows PC skills; strong written and verbal communication.

Responsibilities

• Directs and oversees mailroom activities.
• Ensures the coordinated delivery of mail to depts.
• Maintains compliance with client policies, security, and chain of custody.
• Develops procedures to improve site operations and reduce costs.
• Serves as point of contact for client reps, employees, vendors, and carriers.
• Trains and coaches staff to promote motivation and customer satisfaction.
• Ensures mailroom is clean, safe, and compliant with safety standards.

Skills

Customer service

Communication skills

Keyboarding

Teamwork

Education

High school diploma or GED

College degree (preferred)

Job description

Overview

This position is located in

GROVETOWN, GA

The Site Supervisor will be responsible for maintaining excellent client communication, in addition to managing and performing services provided on-site in a highly professional environment. Services provided include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Ideal candidates will possess excellent customer relationship management skills, and have 1-2+ years’ experience performing relevant office services.

Overview

This position is located in

GROVETOWN, GA

The Site Supervisor will be responsible for maintaining excellent client communication, in addition to managing and performing services provided on-site in a highly professional environment. Services provided include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Ideal candidates will possess excellent customer relationship management skills, and have 1-2+ years’ experience performing relevant office services.

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide facilities management including copy, mail, and records management services. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list. Check out http://www.istmanagement.com for more info on us!

Hours

Monday-Friday 8:00 AM – 5:00 PM with flexibility for additional attendance pending workloads

Location

x

Benefits Include

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• Paid Time Off – x Days
• Identity Theft Protection
• AD&D
• Pet Insurance
• 7 paid holidays
• Bonus Incentives

Compensation

$17 – $18 USD/hr + bonus

Responsibilities

The Site Supervisor will be responsible for managing and performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support.

Additional responsibilities include:

• Directs and oversees mailroom activities.
• Ensures the coordinated delivery of all mail to various depts.
• Maintain compliance with client policies, security, and chain of custody requirements.
• Develops new procedures to improve the operation of the site(s) and to lower operating costs.
• Serve as point of contact for client representatives, employees, vendors, and delivery carriers.
• Manages, trains, and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
• Ensures mailroom is clean, organized, safe, and compliant with workplace safety standards.

Qualifications

Ideal candidates will possess excellent customer relationship management skills, have 1-2+ years’ experience performing relevant office services.

• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service background preferred; Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.