Site Service Representative

Advanced-Technology-Services-; Sheboygan (WI); Presencial; USD 68 712 000 - 87 825 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision plans

401k with company match

PTO

Tuition reimbursement

Resumo da oferta

Advanced Technology Services (ATS) seeks an on-site parts coordinator to support repairable parts management at customer sites. You will identify, process, and track parts, quote repairs, and liaise between repair centers and customers to keep parts moving.

A background in a factory setting, basic sales skills, and familiarity with inventory systems are required. ATS offers competitive pay, comprehensive benefits, and opportunities for process improvements.

Qualificações

• High school diploma or GED.
• Experience in a factory environment.
• Basic sales and persuasion skills.
• Ability to recognize part numbers and distinguish part types.
• Proficiency with computers and basic inventory/maintenance applications.
• Familiarity with Six Sigma or Lean.

Responsabilidades

• Identify, capture, and process repairable parts at the customer sites.
• Maintain warranty information for all repairable parts at the customers’ site.
• Serve as liaison between repair service centers and customers, including quotes and approvals.
• Document and present cost savings opportunities to customers.
• Develop relationships with key customer staff to grow business within sites.
• Prepare and present metrics and reporting to customers and managers.

Conhecimentos

Factory environment experience

Sales and persuasion

Part number recognition

Computers and inventory software

Six Sigma/Lean knowledge

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

• Implements standard ATS processes for the customers’ repairable parts management and identifies opportunities for process improvement at customer site(s)
• Identifies, captures, and processes repairable parts at the customer’s site(s)
• Maintains warranty information for all repairable parts at the customers’ site
• Serves as the liaison between the repair service centers and the customer(s), providing on-site customer service to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs
• Documents and presents cost savings opportunities to the customer(s)
• Develops relationship with key customer employees and uses knowledge to grow business within the site(s)
• Prepares and presents metrics and reporting to customer(s) and manager

Knowledge, Skills, Abilities, & Behaviors Required:

• High school diploma or GED
• Previous experience working in a factory environment
• Basic sales and persuasion skills
• Ability to recognize part numbers and to distinguish among different types of parts on a basic level
• Proficiency with computers and basic inventory/maintenance applications
• Familiarity with process improvement methodologies, such as Six Sigma or Lean

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, or sit for long periods of time. The employee may occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Pay Range

$23.98 - $30.65 USD

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Voluntary Veteran Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Advanced Technology Services Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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