Site Security Patrol Officer

Regis Corporation; Reno (NV); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Tuition assistance of $3,500

Health benefits after probationary period

Job summary

Regis Corporation is seeking a dedicated officer to oversee recreational areas in South Reno. This role emphasizes strong communication, attention to detail, and effective time management as you ensure security on site.

The position offers a pay rate of $19–$20 BOE, with opportunities for growth and a focus on delivering exceptional customer service. Benefits include tuition assistance and health benefits after a probationary period.

Qualifications

• Must have valid driver's license and good driving record.
• 21 years of age or older.
• Pass background check and drug test.

Responsibilities

• Conduct patrols for security.
• Write detailed reports.
• Manage daily activities based on set benchmarks.

Skills

Attention to detail

Time management

Communication skills

Customer service

Education

High school diploma or GED

Job description

PILB #3068

Seeking Dedicated Officer to Oversee Recreational Areas on Residential Site in South Reno

Thursday-Sunday 11am-7pm. PILB Work Card needed for position.

Join a Team Where Your Presence Truly Matters

Signal of Nevada is proud to be Veteran-owned, Woman-owned, and Family-owned—and we’re growing. We’re looking for dedicated, professional individuals who bring integrity, reliability, and a strong work ethic to everything they do.

When you join Signal of Nevada, you’re not just taking a job—you’re becoming a trusted presence in your community. Our team members are respected and valued for the peace of mind they provide to clients, businesses, and neighborhoods every single day.

What Makes a Great Signal Team Member?

We’re seeking individuals who can:

• Demonstrate professionalism and integrity at all times
• Have strong attention to detail
• Manage their time effectively and stay productive
• Communicate clearly—both verbally and in writing
• Deliver exceptional customer service with confidence and approachability

Our clients rely on our team’s attention to detail and ability to convey accurate, actionable information through thorough reporting. Your communication skills and professionalism directly impact the trust we build with the community.

Attention

• PILB for Nevada is needed for the job.
• Must have the ability to work holidays if it falls on your set schedule.
• Pay Rate: $19–$20 BOE with opportunity for professional growth, advancement and promotions!
• Must have reliable transportation to arrive at location to site.
• Benefits: Customized Benefits! Tuition Assistance of $3,500 for PT/FT/Immediate Family Members.
• Health benefits available after probationary period.

Position Summary

A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid driver’s license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.