Site Security Lead: Client-Focused, KPI-Driven

M1 Global Security; Bethel (Berks County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

401(k) program

Job summary

M1 Global Security is seeking an on-site Security Site Manager to lead our client-facing security program in Bethel, PA. You will oversee personnel, coordinate with client site management, and ensure operational excellence across hiring, training, and scheduling.

We value strong leadership, clear communication, and reliability. You’ll drive service-first practices, manage equipment and KPIs, and liaise with Metro One leadership to deliver top-tier security and loss prevention services.

Qualifications

• Leadership experience managing security personnel.
• Strong communication and conflict resolution skills.
• Proficiency in scheduling platforms and security tech is a plus.

Responsibilities

• Provide on-site leadership and direction to all assigned security personnel.
• Act as the primary liaison with client site management.
• Oversee hiring, training, scheduling, and supervision of shift supervisors and officers.
• Ensure compliance with client-specific performance metrics for site security functions.
• Enforce and execute M1 Global internal programs, policies, and reporting protocols.
• Achieve internal KPIs related to expense control, staffing quality, scheduling efficiency, and report accuracy.
• Build and maintain strong, collaborative relationships with both the client and Metro One leadership.
• Maintain clear and professional communication protocols with stakeholders.
• Drive a service-first culture, consistently exceeding client expectations.
• Ensure the maintenance and operation of patrol vehicles and security equipment.
• Execute emergency response initiatives and other site-specific security directives as required by management.

Skills

Leadership

Security operations

Communication

Scheduling

Job description

M1 Global Security is seeking an on-site Security Site Manager to lead our client-facing security program in Bethel, PA. You will oversee personnel, coordinate with client site management, and ensure operational excellence across hiring, training, and scheduling.

We value strong leadership, clear communication, and reliability. You’ll drive service-first practices, manage equipment and KPIs, and liaise with Metro One leadership to deliver top-tier security and loss prevention services.