Site Reliability Engineering Professional Intern - Austin, TX - 2027

International Business Machines Corporation; Austin (TX); On-site; USD 76,000 - 139,000; Full time

Job summary

IBM is seeking an administrator & SRE role with responsibilities spanning enterprise IT systems, servers, VMs, and cloud environments. You will monitor performance, support automation, and participate in incident response while documenting configurations and reliability metrics.

Networking duties include configuring devices, troubleshooting, and performance analysis. Preferred candidates have a Bachelor’s degree and experience with Python/Go/Java, Linux, cloud fundamentals, APIs, distributed

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree preferred.
• Experience in Python, Go, or Java.
• Linux and cloud fundamentals required.
• Knowledge of networking concepts, APIs and distributed systems.
• Strong analytical and collaborative skills.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, VMs, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation for routine tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Document configurations, procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery.
• Configure, monitor, and maintain network devices including routers, switches, and firewalls.
• Troubleshoot connectivity issues and escalate as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation to reduce manual tasks and improve reliability.
• Collaborate on network upgrades, deployments and incident response.
• Document network configurations, procedures, and reliability metrics.
• Monitor DNS, DHCP, TCP/IP, and routing; resolve latency/packet loss issues.
• Validate firewall rules and ensure secure service communication.

Skills

Python

Go

Java

Linux

Cloud computing

Networking concepts

APIs

Distributed systems

Analytical thinking

Collaboration

Education

High School Diploma/GED

Bachelor's Degree

Tools

Git

Kubernetes

CI/CD pipelines

Monitoring tools

Job description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

Your Role andResponsibilities Specific to administrator & SRE role:

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery

Your Role and Responsibilities Specific to Networking Admininistrator and NRE role:

• Specific to Networking Admininistrator and NRE role:
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.
• Collaborate with cross-functional teams on network upgrades, deployments, and incident response.
• Document network configurations, procedures, and reliability metrics.

Networking Support

• Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing.
• Collaborate with network teams to resolve latency or packet loss problems.
• Validate firewall rules and ensure secure communication between services.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Experience with one or more programming languages such as Python, Go, Java, or similar.
• Understanding of Linux operating systems and cloud computing fundamentals.
• Knowledge of networking concepts, APIs, and distributed systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

Preferred technical and professional experience

• Experience with cloud platforms and container technologies such as Kubernetes.
• Exposure to monitoring and observability tools.
• Familiarity with CI/CD pipelines and infrastructure automation.
• Experience with Git and modern software development practices.
• Understanding of Site Reliability Engineering principles.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Projected Minimum Salary per year

75,600.00

Projected Maximum Salary per year

138,600.00