Site Reliability Engineering Manager (Remote)

WebstaurantStore

Lititz (Lancaster County)

Remote

USD 155,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

401(k) matching

Wellness Incentives

Company Discounts

Job summary

A leading online distributor in the United States is seeking a Site Reliability Engineering Manager (Remote) to support their web application development and e-commerce teams. The ideal candidate should have 6+ years of experience managing teams, a strong background in web development, and familiarity with Linux and Kubernetes. The role involves mentoring a team of about 10, collaborating across various IT functions, and contributing to architecture decisions. Competitive salary and robust benefits package offered.

Qualifications

6+ years of proven expertise in leading and managing teams.
Background running infrastructure at scale with strong web development knowledge.
Solid understanding of both on-premise and cloud-based solutions.

Responsibilities

Manage and grow the team effectively.
Mentor and manage performance of direct reports.
Organize timelines and collaborate with various IT teams.
Contribute to code reviews and process improvements.

Skills

Team management

Web development

Linux

Kubernetes

Agile methodologies

Tools

Prometheus

Azure

Job description

Site Reliability Engineering Manager (Remote)

Join to apply for the Site Reliability Engineering Manager (Remote) role at WebstaurantStore

Base pay range: $155,000.00/yr - $180,000.00/yr

Job Summary

As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most of the e‑commerce arena, almost all of our technological design, development, and systems management is done in‑house, allowing us to create custom solutions within an ever‑changing market. This consistent, organic growth is why we have a need for a Site Reliability Manager looking to further their career. This role focuses on supporting our web application development and e‑commerce teams and is a key part of growing the many facets of our business. The ideal candidate should be independently motivated and ready to work hard to achieve results. As an industry leader, WebstaurantStore continues to have tremendous growth and continuously promotes talented, hardworking, and dedicated individuals.

Responsibilities

Working effectively in a collaborative and innovative team‑oriented environment.
Responsible for hiring and growing the team.
Mentoring and managing performance of approximately 10 direct reports to facilitate career goals.
Organizing and managing timelines, collaborating with Development, BA, QA and other IT teams.
Actively contributing to code reviews, architecture decisions and process improvements.
Ensuring our fun and open culture is preserved.

Physical Requirements

Work performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high‑speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day‑to‑day tasks.
Access to a home router and modem.
A dedicated home office space that is noise‑ and distraction‑free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H‑1B Visa Sponsorship Not Available, W2 only.

Experience

6+ years of proven expertise in leading and managing teams.
A background running infrastructure at scale with a strong working knowledge of web development.
Leading teams using Linux, Kubernetes, Prometheus, OTEL, and other cloud native technologies.
Project Management Lifecycles (Agile –Scrum/Kanban and Waterfall).
A solid understanding of both on‑premise and cloud‑based (Azure) solutions.

Desired Traits & Skills

Hungry

Passionate for their work.
Goes above and beyond to get the job done.
Looks for opportunities in all aspects of the company.
Process improvement focus.

Humble

Easily admits to mistakes.
Acknowledges his/her weaknesses.
Displays a grounded confidence but not arrogance.

Smart

Shows empathy.
Attentive listener.
Adjusts his/her own behavior to fit the nature of a conversation.
Understands what others are thinking.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits