Site Reliability Engineering Architect

Ensono; Providence (RI); Remote; USD 95,000 - 148,000; Full time

Job summary

A leading managed services provider in the United States seeks a Site Reliability Engineering Architect to assist in client infrastructure needs. The ideal candidate will have 8+ years of relevant experience, expertise with ITIL v4, and knowledge in containerization solutions. This role supports remote work and offers a competitive salary, comprehensive benefits, and a flexible schedule.

Benefits

Unlimited Paid Days Off

Three health plan options

401k with company match

Wellness program

Qualifications

• 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience.
• Experience with ITIL v4 and TOGAF is preferred.
• Knowledge of containerization solutions and Unix operating systems.

Responsibilities

• Aid sales processes on new technologies and products.
• Write infrastructure solution designs that meet requirements.
• Engage in project communications with clients.

Skills

ITIL v4

TOGAF (situational)

Mainframe – IBM

Open systems

Education

Bachelor's degree or equivalent experience

Tools

Containerization solutions (K8s, Redhat OpenShift)

Server hardware vendors (HP, Dell, IBM, Cisco)

Unix (RHEL, AIX, Solaris, HPUX, LDAP)

Microsoft (AD, Windows, SharePoint, DNS)

VMware

Job description

Overview

Site Reliability Engineering Architect — Remote - United States (JR012057)

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things we enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty – Reliability – Curiosity – Collaboration – Passion.

About the role and what you’ll be doing:

Responsibilities

• Aid sales processes on new technologies and products
• Regularly lead self and others and/or established as Product SME and/or established as specialist
• Understand how the whole picture aligns to overall Ensono strategy
• Responsible for the creation and maintenance of reference architecture for Ensono infrastructure solutions
• Responsible for the infrastructure architecture of one or more client environments and act as the subject matter expert for the entire environment within the datacenter
• Work with the client to obtain the solution requirements for the infrastructure
• Write the infrastructure solution design that meets or exceeds requirements using a reference architecture
• Be the technical subject matter expert for the implementation and ensure the implementation adheres to the proposed design
• Present cost estimates for the solution implementation process and ongoing production support
• Engage in project communications with the client using a consultative approach, anticipate obstacles, and recommend solution options to mitigate
• Ensure infrastructure solution design fulfills functional and technical requirements and can consistently meet progress against SLAs
• Be accountable for the accuracy, process, integrity, quality and stewardship of client infrastructure solutions

RequiredQualifications

• 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent work experience
• ITIL v4
• TOGAF (situational)
• ITSM
• Mainframe – IBM
• Open systems

Preferred Qualifications

• Detailed knowledge of Ensono products
• Containerization solutions (K8s, Redhat OpenShift)
• Server hardware vendors (HP, Dell, IBM, Cisco)
• Physical servers and blade technology
• Unix (RHEL, AIX, Solaris, HPUX, LDAP)
• Microsoft (AD, Windows, SharePoint, DNS)
• Storage platforms (EMC, IBM, Hitachi, NetApp, Dell)
• VMware
• Monitoring (BMC, CA, Shavlik, LANsweeper)
• Network & Security (Cisco, Check Point, Load Balancing)

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Benefits

• Unlimited Paid Days Off
• Three health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program

Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $95,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_English_formattedESQA508c.pdf).

JR012057