Site Reliability Engineer - Utah, USA

JPMorgan Chase & Co.; Orem, Northern (UT, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Utah is seeking a Site Reliability Engineer III to solve complex business problems with scalable solutions.

You will configure, maintain, monitor, and optimize applications and their infrastructure using code and cloud technologies. You will contribute to end-to-end operations and reliability, collaborating with teams to ensure availability and performance of mission-critical systems in Corporate and Investment Banking.

Qualifications

• Formal training or certification in software engineering concepts with 3+ years applied experience.
• Familiarity with site reliability culture and principles.
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net.
• Experience with observability and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
• Experience with CI/CD tools like Jenkins, GitLab, or Terraform.
• Familiarity with container orchestration such as ECS, Kubernetes, and Docker.
• Ability to collaborate in large teams and communicate effectively.

Responsibilities

• Guides and assists others in level design and consensus-building.
• Collaborates to design and implement deployment approaches using CI/CD pipelines.
• Works to design, develop, test, and implement reliable and scalable solutions.
• Implements infrastructure, configuration, and network as code.
• Resolves complex problems with stakeholders and technical experts.
• Monitors service level indicators and uses objectives to preempt issues.
• Supports adoption of SRE best practices within the team.

Skills

SRE culture

Programming proficiency

Communication

Learning mindset

Education

Formal training or certification in software engineering concepts

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

ECS

Kubernetes

Docker

Job description

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate and Investment Banking team, youwill solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Azure, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation