Site Reliability Engineer, Recommendation Infrastructure - USDS

TikTok; San Jose (CA); Hybrid; USD 116,000 - 250,000; Full time

Job summary

TikTok is hiring a Site Reliability Engineer to enhance the reliability of their Recommendation systems. This role involves engaging in the full lifecycle of systems, optimizing cloud resources, and ensuring service health in a hybrid work environment. The position demands strong operational skills, coding capabilities, and a commitment to overcoming challenges within a dynamic tech setting.

Benefits

10 paid holidays per year

401(k) savings plan with company match

Paid parental leave

Health, dental, and vision insurance

Qualifications

• At least 2 years of related work experience.
• Experience in SRE of large-scale systems deployment.
• Familiarity with CI/CD procedures.

Responsibilities

• Improve the lifecycle of Recommendation systems from design to operation.
• Deliver tools/software to improve service reliability and scalability.
• Manage and optimize cloud resource utilization.

Skills

Linux System Operations

Observability

Automation

Python

Perl

Go

C/C++

Education

Bachelor's degree in Computer Science

Job description

Site Reliability Engineer, Recommendation Infrastructure - USDS

Site Reliability Engineer, Recommendation Infrastructure - USDS

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Responsibilities
About the Team
The USDS TikTok Recommendations Infra SRE team works with engineering and product teams to build and run large-scale, globally distributed, observable, fault-tolerant systems. SREs on this team will deliver on production ownership and be responsible for observability and automation across complex, large-scale service mesh architectures.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
• Engage in and improve the whole lifecycle of Recommendation systems — from system design consulting through to launch reviews, deployment, operation and refinement
• Deliver tools/software to improve the reliability and scalability of services, automate operations and improve R&D efficiency
• Build availability of large-scale services deployed across global data centers
• Plan, manage and optimize cloud resources utilization, ensuring SLA of large-scale clusters
• Measure and monitor availability, latency and overall service health
• Practice sustainable incident response and postmortems.

Qualifications
Minimum Qualifications
• Bachelor's degree or above majoring in Computer Science or related fields, with at least 2 years of related work experience
• Experience in SRE of large-scale systems deployment with high reliability and scalability
• Familiar with system operation skills in Linux and network
• Experience programming in at least one of the following languages: Python, Perl, Go, or C/C++
• Experience in designing, analyzing and troubleshooting large-scale distributed systems
• Familiar with popular CI/CD procedures and environments
• Effective communication skills and a sense of ownership and drive

Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $116000 - $250000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Technology, Information and Internet

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