Site Reliability Engineer, Observability Chicago, Illinois, United States

Ripple; Chicago (IL); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Equity

Generous wellness reimbursement

Industry-leading parental leave policies

Catered lunches and premium snacks

Job summary

Ripple in Chicago is seeking a Senior Site Reliability Engineer to enhance product reliability and performance. In this role, you will engage with engineering teams to implement observability practices and optimize CI/CD pipelines, ensuring robust security. The position offers a competitive salary ranging from $160,000 to $200,000, making a significant impact on corporate treasury operations.

The ideal candidate has over five years of experience in SRE or DevOps, with a strong grasp of security practices and mentorship capabilities.

Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering with hands-on exposure.
• Strong expertise in application observability tools and structured logging.
• Proven experience designing CI/CD pipelines with deployment automation.

Responsibilities

• Embed with stream-aligned teams to build capabilities in observability, CI/CD, and security.
• Coach teams on integrating security scanning into pipelines and improve production troubleshooting.
• Identify and remove operational bottlenecks that reduce lead time and enhance security practices.

Skills

Site Reliability Engineering

DevOps

Platform Engineering

Application observability tools (New Relic, Datadog)

CI/CD pipelines

Infrastructure as Code (IaC)

Strong communication skills

Continuous improvement

Tools

Azure DevOps

GitHub Actions

Terraform

Job description

Site Reliability Engineer, Observability

Please note this is for Chicago, Illinois, United States. You only need toapply to one location if there are multiple listed for the job.

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At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

THE WORK:

As a Senior Site Reliability Engineer you will be a force multiplier at the intersection of platform reliability and engineering excellence. You will be responsible for the observability, releasability, and security foundations that keep Ripple's products highly available, performant, and resilient at scale. You will be part of Ripple's Technical Operations team and help elevate the engineering capabilities behind 40+ years of treasury expertise and trillions in annual payments volume for SMEs through Fortune 500 customers. This role will be embedded across stream-aligned teams, driving CI/CD practices, production observability, and DevSecOps integration. You will coach, mentor, and architect solutions that enable engineering teams to ship faster, safer, and with greater confidence. If you're energized by complex distributed‑systems challenges and want to help redefine corporate treasury in the Internet of Value, this is the opportunity for you.

WHAT YOU’LL DO:

• Embed with stream-aligned teams in time‑boxed engagements (6–12 weeks) to build capabilities across observability, CI/CD, and security domains
• Coach teams on instrumenting code with logs, metrics, and traces; creating dashboards, alerts, and defining SLOs/SLIs and error budgets to improve production troubleshooting
• Guide teams in designing and optimizing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, including trunk‑based development and progressive delivery strategies
• Teach teams to integrate security scanning (SAST, DAST, SCA) into pipelines, perform threat modeling, implement secrets management, and remediate vulnerabilities
• Identify and remove operational bottlenecks across deployment, monitoring, and security practices to reduce lead time, MTTR, and vulnerability remediation time
• Develop reusable templates, documentation, and golden path examples for pipelines, dashboards, and security controls that teams can adopt independently
• Measure and track team progress on DORA metrics, observability maturity, and security posture, demonstrating measurable improvement over each engagement
• Collaborate with the Subsystems Platform Team to translate recurring team needs into scalable, self‑service platform capabilities
• Facilitate knowledge sharing through workshops, pairing sessions, and documentation that builds lasting team competence across all three domains

WHAT YOU'LL BRING:

• 5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering with hands‑on exposure across multiple disciplines
• Strong expertise in application observability tools (New Relic, Datadog, or similar), including structured logging, distributed tracing, and dashboard/alert creation
• Proven experience designing and implementing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, with deep knowledge of deployment automation (required)
• Solid understanding of application security practices including SAST, DAST, SCA tools, OWASP Top 10, and DevSecOps integration into CI/CD pipelines
• Strong experience with Infrastructure as Code (IaC) using Terraform or similar tools, and knowledge of trunk‑based development and version control best practices (required)
• Understanding of SLO/SLI definitions, error budgets, reliability engineering principles, and familiarity with secrets management solutions (Azure Key Vault, HashiCorp Vault)
• Proven ability to coach and mentor engineering teams with strong communication skills across both technical and non‑technical audiences
• Consultative mindset with the ability to influence and guide teams without direct authority, driving change across multiple teams and technical domains
• Passion for continuous improvement, guiding, and establishing team self‑sufficiency — leaving every team better than you found it

Other common names for this role: Senior Infrastructure Engineer, Infrastructure Reliability Engineer

For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

IL Annual Base Salary Range

$160,000 — $200,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast‑paced start‑up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi‑weekly all‑company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully‑stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full‑time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.