Site Reliability Engineer (Kubernetes)

AgileEngine, LLC.; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Growth without limits

Competitive compensation

Flexibility to work remotely with flex

Modern projects with global teams

Collaborative culture

Well-being & support

Job summary

AgileEngine, LLC. is seeking a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments.

You will automate tooling, manage incidents, and support onboarding for new clients while ensuring scalable, reliable performance. The role requires 4+ years hands-on Kubernetes production experience, strong Linux/CLI skills, and experience with AWS or Azure, plus an upper-intermediate level of English.

Qualifications

• 4+ years of hands-on experience operating Kubernetes in production
• Strong Linux and command line fundamentals
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure
• Experience working with a public cloud provider, preferably Azure or AWS
• Upper-intermediate English level

Responsibilities

• Operate and maintain the Kubernetes based platform across public and private cloud environments
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews
• Onboard and support new clients onto the platform
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance
• Identify and deliver process improvements
• Support software and hardware upgrades and keep components up to date
• Proactively manage capacity so the platform scales with demand

Skills

Kubernetes

Linux

Command line

Troubleshooting

AWS

Azure

English (upper-intermediate)

Tools

Grafana

Prometheus

Loki

Tempo

Python

Java

CI/CD

Helm

Terraform

Job description

About the role

We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

The mandatory requirements are 4+ years of hands-on experience operating Kubernetes in production, strong Linux and command line skills, troubleshooting complex systems, experience with AWS or Azure, and an upper-intermediate English level.

Must haves

• 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.
• Upper-intermediate English level.

Nice to haves

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

What you will do

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Perks

• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location