Site Reliability Engineer, Infrastructure and Assurance Services - USDS

TikTok; Seattle (WA); Hybrid; USD 112,725 - 177,840; Full time

Benefits offered by this job

Health insurance

401(k) savings plan

Paid parental leave

Paid holidays and personal time

Job summary

A leading technology company is seeking a Site Reliability Engineer to enhance the operability and observability of its infrastructure. This fully remote role involves performing SRE duties such as on-call support, incident response, and driving automation initiatives. The ideal candidate will hold a Bachelor's degree in Computer Science and have strong programming skills in languages such as Python and GoLang, with experience in Linux and Kubernetes. The role offers competitive compensation and encourages innovation in a dynamic, hybrid work environment.

Qualifications

• Bachelor's degree in Computer Science or equivalent experience.
• Experience in software development using various languages.
• Strong analytical and problem-solving skills required.

Responsibilities

• Perform SRE duties including on-call rotations and incident response.
• Maximize system uptime and ensure operational SLAs.
• Lead automation initiatives to streamline processes.

Skills

Software development

Linux Operating Systems

Analytical ability

Problem solving

Scripting

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or Engineering

Tools

Python

GoLang

Kubernetes

Job description

Site Reliability Engineer, Infrastructure and Assurance Services - USDS

Site Reliability Engineer, Infrastructure and Assurance Services - USDS

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Responsibilities
The Infra SRE-Infrastructure-Assurance team extends TikTok infrastructure's operability, observability, visibility, and automation. We aim to provide holistic insights and solutions to TikTok infrastructure with minimal manual interventions. We're fast-growing. Our team values transparency, collaboration, hard-work and innovations. We believe in planning and long-term strategies rather than short-term gains. Join us in solving large-scale complex issues in a hyper-growth team; Embracing challenges with a fearless curious mind.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Perform SRE duties and operations on supported services in production, including but not limited to: on-call rotations, maintenance, change management, monitoring, incident response, capacity planning, disaster recovery.
- Maximize system uptime, availability and stability, to ensure functional and performance SLAs.
- Contribute to existing documentations and build effective documentations such as operational runbooks, SOPs, SLA/SLO.
- Initiate and lead scripting/tooling/automation to streamline processes and minimize human resource.
- Work cross functionally and regionally with SRE/Dev/QA/PM teams to handle incidents and improve processes.
- Manage and prioritize tasks/projects for high productivity and precise deliveries.

Qualifications
Minimum Qualifications:
-Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
-Demonstrated experience in software development with one or more programming languages.
-Experience in Linux Operating Systems, Networking, Database concepts, Monitoring, Shell scripting.
-Superb analytical ability, problem solving and critical thinking skills.
-Excellent communicator, team-player, self-starter and fast learner.

Preferred Qualifications:
-Master's degree in Computer Science, Engineering or a related field.
-Proficient in any of the following languages: Python, GoLang, C++.
-Expertise in any of the following: SRE philosophy, AIOPS, APM, Disaster Recovery.
-Expertise in any of these tech stacks: Kubernetes, ElasticSearch, ClickHouse, Message Queue, OpenTSDB, Service Mesh.

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship for any immigration-related benefits.

About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $112725 - $177840 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Technology, Information and Internet

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