Site Reliability Engineer III: Observability & Automation

Jobtailor

Irvine (CA)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Taco Bell is seeking a Site Reliability Engineer to elevate observability and automate core platform workloads. You will own monitoring, SLOs, and incident response while partnering with product and engineering teams to improve reliability and performance.

You will operate in a fast-paced, on-call driven environment and apply modern cloud practices using DataDog, CloudWatch, OpenTelemetry, Lambda, API Gateway, and DynamoDB to keep systems healthy and scalable.

Qualifications

Bachelor's degree in CS/engineering or equivalent work experience.
2+ years in the SRE space with a focus on observability and automation.
Familiarity with SRE core principles (SLO, SLA, SLI, Error Budget).
Hands-on experience creating monitors, dashboards, SLOs, and observability capabilities.
Experience with logging solutions like DataDog, CloudWatch log insights, etc.
Understanding of incident management practices, bridge calls, RCAs and postmortems.
Familiarity with distributed tracing, APM, OpenTelemetry, and RUM.
Excellent communication and collaboration skills in a fast-paced team.

Responsibilities

Create, update, or automate internal processes or tools to reduce toil and boost productivity.
Understand and monitor the Taco Bell Digital ecosystem for performance and data accuracy.
Communicate with technical and non-technical stakeholders about system health and changes.
Perform final validation tests on mobile and web applications and report on improvements.
Develop expertise in serverless infrastructure and modern SRE practices.
Participate in Agile practices and 24/7 on-call rotation.
Collaborate with cross-functional partners on high-impact issues affecting revenue and brand.