Site Reliability Engineer III - Neovest

JPMorgan Chase; Orem (UT); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorganChase is seeking an experienced Site Reliability Engineer III to join the Corporate and Investment Bank team. You will solve broad business problems with simple, scalable solutions using code and cloud infrastructure to maintain, monitor, and optimize applications and their foundational platforms.

You will contribute to end-to-end operations, reliability, and scalability while collaborating with peers to implement automated deployment methods and best practices across teams.

Qualifications

• Formal training or certification in software engineering concepts with 3+ years of applied experience.
• Proficient in site reliability culture and principles and how to apply them within an app or platform.
• Proficient in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Familiar with cloud/AI-related tech (e.g., Azure) and related processes.
• Experience with observability: SLOs/SLIs, telemetry, monitoring tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk).
• Experience with CI/CD tools (Jenkins, GitLab, Terraform).
• Familiar with container orchestration (ECS, Kubernetes, Docker).
• Strong troubleshooting for networking tech and issues.
• Ability to contribute within large teams and communicate clearly with limited supervision.
• Demonstrates a learning mindset and interest in tech that enables innovation.

Responsibilities

• Guides and assists others in designing appropriate level designs and consensus-building.
• Collaborates with software engineers to design and implement deployment approaches using automated CI/CD pipelines.
• Collaborates to design, develop, test, and implement availability, reliability, scalability, and solutions in applications.
• Implements infrastructure, configuration, and network as code for applications and platforms in remit.
• Collaborates with stakeholders to resolve complex problems.
• Understands service level indicators and uses service level objectives to proactively resolve issues.
• Supports adoption of site reliability engineering best practices within the team.

Job description

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate and Investment Banking team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Azure, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.