Site Reliability Engineer III

Nextens; Boca Raton (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Site Reliability Engineer III to improve reliability, scalability, security, and operational maturity of cloud platforms and services. You’ll work across software engineering, platform engineering, and operations to deliver automation, observability, and platform improvements.

The role emphasizes on-call readiness, incident response, and cross-functional collaboration to drive resilience and efficiency in cloud-hosted services.

Qualifications

• Strong hands-on experience with AWS cloud environments.
• Experience with ECS/Fargate, ECR, EKS, EC2, RDS, S3, IAM, Route 53 and Load Balancing.
• Proficiency with Terraform and IaC practices.
• Experience with GitHub Actions or Azure DevOps and GitOps.
• Experience securing container workloads and vulnerability remediation.
• Experience with observability platforms (Grafana, Prometheus, OpenTelemetry).
• Strong incident management including RCA facilitation and corrective actions.
• Linux admin and scripting in Python, PowerShell, or Bash.

Responsibilities

• Support highly available production services; participate in on-call and incident response.
• Investigate incidents, lead recovery, and document RCAs with fixes.
• Contribute to disaster recovery tests and post-incident improvements.
• Drive reliability, scalability and operational efficiency initiatives.
• Design, build and operate AWS ECS/Fargate platforms; migrate workloads to containers.
• Improve security of containers and CI/CD pipelines with SecOps partners.
• Develop IaC, automation, and CI/CD improvements for reliability.
• Collaborate with development, infra, security, and ops teams for excellence.

Skills

AWS cloud environments

Containers & Kubernetes

Terraform / IaC

CI/CD tooling

Scripting (Python, Bash)

Observability (Grafana, Prometheus)

Incident management

Tools

AWS ECS / Fargate

ECR

EKS

EC2

RDS

S3

IAM / RBAC

Route 53

Load Balancing

GitHub Actions

Azure DevOps

Kubernetes

OpenTelemetry

Grafana

Prometheus

Job description

Are you passionate about building resilient cloud platforms and improving service reliability at scale?

Do you enjoy solving complex operational challenges while driving automation, observability, and continuous improvement across modern cloud environments?

About the Business

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/

About our Team

Our SRE team sits at the intersection of software engineering, cloud platforms and operations, helping keep critical Business Systems reliable, secure and scalable. We automate wherever possible, improve observability and resilience, and modernise the platforms our services run on. It's a broad engineering environment where the team gets to solve real operational problems while shaping how services are built and run.

About the Role

The Site Reliability Engineer III is responsible for improving the reliability, scalability, security and operational maturity of cloud-hosted platforms and services. The role combines software engineering, platform engineering and operational support practices to ensure business-critical systems remain resilient, observable and efficient. The engineer will work closely with application, infrastructure, security and operations teams to deliver automation, observability, cloud platform improvements and reliability initiatives.

Responsibilities

• Support highly available production services and participate in on-call and major incident response.
• Investigate incidents and service degradation, lead recovery efforts, and develop Root Cause Analyses (RCAs) with corrective actions.
• Participate in disaster recovery, failover, resilience testing, operational readiness reviews, and post-incident improvements.
• Identify recurring issues and drive improvements in reliability, scalability, and operational efficiency.
• Design, build and operate AWS ECS (Fargate) platforms and lead migrations of workloads from EC2/VMs to containers.
• Deliver container and supply chain security improvements, including hardened base images, image scanning, vulnerability remediation, and secure CI/CD pipelines, in partnership with InfoSec.
• Support cloud-native workloads across AWS and Azure, including Kubernetes-based platforms.
• Develop automation, Infrastructure-as-Code solutions, and CI/CD improvements to enhance reliability and developer productivity.
• Partner with development, infrastructure, database, security, and operations teams to promote operational excellence and continuous improvement.

Requirements

• Strong hands-on experience with AWS cloud environments; Azure experience is a plus.
• Experience with AWS services including ECS/Fargate, ECR, EKS, ECS, EC2, RDS, S3, IAM, Route 53, and Load Balancing.
• Strong knowledge of containers, Kubernetes, containers, cloud networking, IAM/RBAC, and distributed systems.
• Proficiency with Terraform and Infrastructure-as-Code practices.
• Experience with GitHub Actions, Azure DevOps, or equivalent CI/CD tooling, including GitOps practices.
• Experience securing container workloads, such as image hardening, vulnerability scanning and remediation, secrets management, or meeting security and compliance controls.
• Experience with observability platforms and technologies such as Grafana, Prometheus, OpenTelemetry, distributed tracing, and centralized logging.
• Strong incident management skills, including technical recovery, RCA facilitation, and corrective actions.
• Experience with Linux administration and scripting using Python, PowerShell, or Bash.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.