Site Reliability Engineer, HAP Tech

Berkeley Research Group (BRG); United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Join a dynamic and innovative team as a Site Reliability Engineer at a leading healthcare analytics firm. This role offers the opportunity to work with cloud-based applications and infrastructure, ensuring their scalability and reliability. You will be part of a market-leading group that supports pharmaceutical manufacturers in navigating complex healthcare challenges. Your expertise in problem-solving and automation will be crucial in enhancing system resilience and improving software solutions. If you are passionate about technology and eager to make a significant impact in the healthcare sector, this position is perfect for you.

Qualifications

• 5+ years of experience as a site reliability engineer or similar role.
• Relevant industry certifications in Site Reliability Engineering are preferred.

Responsibilities

• Provide operational support for full-stack software applications.
• Collaborate with teams to monitor and troubleshoot system infrastructure.

Skills

Problem Solving

Cloud Infrastructure

Automation

Communication Skills

Education

Bachelor's degree in Computer Science

Tools

Azure Cloud Services

AWS

GCP

Datadog

OpsGenie

Pagerduty

Job description

HAP Tech, a subgroup of BRG’s Healthcare Analytics practice (HAP), is one of the firm’s largest and fastest growing teams. This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow! HAP Tech supports and advises pharmaceutical manufacturers on how to navigate the challenges and complexities of the 340B program as well as other areas of the healthcare ecosystem. Our team is the established market leader in data and technology solutions for 340B-related issues and we support an impressive client base which includes the largest pharmaceutical manufacturers in the US as well as early-stage biotech companies. Beyond our syndicated solutions, we also integrate and synthesize data to deliver unparalleled analytics and insights into various aspects of the 340B program and the pharmaceutical supply chain.

The Site Reliability Engineer will provide skilled problem-solving measures to ensure the scalability, performance, and reliability of large-scale, cloud-based applications and infrastructure.

Responsibilities

1. Provide operational support for full-stack software applications.
2. Collaborate with product, development, QA, and Operation teams to create, monitor, and troubleshoot the system infrastructure.
3. Increase system resilience with expert-level coding, bulletproof release, and change management skills.
4. Develop service-level indicators and objectives to automate release validation.
5. Improve automation and increase the system’s self-healing capability.
6. Collect operating system data and report performance metrics to stakeholders.
7. Improve reliability, quality, and time-to-market of our suite of software solutions.
8. Manage cloud and database system maintenance, debugging production issues as they arise.
9. Partner with security and product teams to define and publish policies, processes, and playbooks to facilitate rapid and effective handling of alerts and incidents.

Qualifications:

1. Bachelor’s degree in computer science or similar field.
2. Five years’ experience as a site reliability engineer or similar role.
3. Relevant industry certifications, such as through the Site Reliability Engineering (SRE) Foundation.
4. Experience working with cloud-native infrastructure (Azure Cloud Services, AWS, or GCP).
5. Experience working with observability and incident management tools (Datadog, OpsGenie, Pagerduty).
6. Experience scripting operating system tasks with Infrastructure as Code.
7. Impeccable creative and communication skills.
8. Ability to problem solve in a fast-paced, high-stakes environment.

Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.

Salary Range: $140,000-$200,000 per year.

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