Site Reliability Engineer (FULLY REMOTE)

Cisco; Nevada (IA); Remote; USD 80,000 - 120,000; Full time

Job summary

Cisco is seeking a Site Reliability Engineer to join the TechOps team, focused on maintaining and improving their large-scale Cloud offerings. The ideal candidate will have a strong background in Linux and cloud technologies, with a passion for technology and collaboration. Responsibilities include testing features, managing incidents, and developing automation tools, making this a vital role in ensuring customer satisfaction and system reliability.

Qualifications

• 2-3 years of Linux experience required.
• Basic to intermediate programming skills in Python or Go.
• Operational experience at scale with large, complex systems.

Responsibilities

• Test features in the SplunkCloud offering.
• Develop and update documentation for configuration changes.
• Lead customer-related incidents in troubleshooting.

Skills

Linux

Cloud technologies

Python

Go

Networking

Education

SplunkCloud Architect Certification

Tools

AWS

Puppet

Jenkins

PowerShell

Microsoft Azure

Job description

SITE RELIABILITY ENGINEER

JOB DESCRIPTION

Join us as we pursue our disruptive vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people passionate about our product and committed to delivering the best experience for our customers. At Splunk, we value our work, customers, having fun, and most importantly, each other's success. Learn more about Splunk careers and how you can be part of our journey!

WHO WE ARE LOOKING FOR

The TechOps team seeks leaders to help maintain, contribute to, improve, and document the next generation of our large-scale Cloud offerings. A core trait must be an insatiable appetite for technology, a deep passion for learning, and a love for collaboration in an open and fun environment.

WHAT YOU WILL DO

Members of the TechOps team will collaborate across teams to:

1. Test features in our SplunkCloud offering.
2. Develop and update documentation related to configuration and infrastructure changes.
3. Execute configuration and infrastructure changes on customer cloud environments.
4. Lead customer-related incidents in troubleshooting the SplunkCloud platform.
5. Develop and update automation tools.

YOU SHOULD APPLY IF

You have operational experience at scale, with hands-on roles involving operating systems (particularly Linux) and networking. Experience with cloud technologies, especially AWS, is essential. Previous job titles might include systems admin, network engineer, or DevOps engineer.

You are passionate about your work, responsible, and excited about your projects. You have experience managing incidents and are interested in working on large, complex, distributed systems, especially scaling solutions across thousands of machines.

REQUIREMENTS

• Must acquire the SplunkCloud Architect Certification within the first 2 years of employment.
• 2-3 years of Linux experience.
• Basic to intermediate programming skills in Python or Go.
• Ability to work nights and weekends.
• Availability for on-call support.
• Eligibility to support a FedRAMP High environment (US only).

PREFERRED SKILLS

• Splunk administration experience.
• Experience with Puppet, Jenkins, GCP, AWS, PowerShell.
• Knowledge of Microsoft Azure is a plus.

Splunk, a Cisco company, is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or other legally protected status.