Site Reliability Engineer, Fleet Automation

Dropbox; United States; Remote; USD 130,000 - 200,000; Full time

Job summary

Join a forward-thinking company as a Site Reliability Engineer on the Fleet Automation team, where your expertise will help shape the future of work. In this role, you'll build scalable infrastructure, automate processes, and ensure the reliability of critical services. This innovative firm offers a unique Virtual First model, allowing you to thrive in a flexible environment while making a significant impact. With a commitment to holistic well-being and a diverse workplace culture, you'll have the opportunity to grow and develop alongside a community of visionaries. If you're ready to push boundaries and contribute to groundbreaking projects, this role is perfect for you.

Benefits

Medical, Dental, and Vision Coverage

401(k) Plan with Company Match

Flexible PTO

Income Protection Plans

Business Travel Protection

Perks Allowance

Parental Benefits

Access to Co-Working Spaces

Quarterly Cell Phone Allowance

Mental Health Benefits

Qualifications

• 2+ years of industry experience in software design and systems.
• Experience working with Linux and debugging system issues.

Responsibilities

• Build scalable infrastructure for managing metadata and user data.
• Automate server provisioning to streamline operations.

Skills

Software Design

Systems Fluency

Linux

Debugging

Distributed Systems

Monitoring Tools

Automation

Networking

Education

BS in Computer Science

Equivalent Technical Experience

Tools

Ansible

Chef

Puppet

AWS

Google Cloud

Microsoft Azure

Job description

Site Reliability Engineer, Fleet Automation

Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

Role Description

Site Reliability Engineers on the Fleet Automation team are mission-critical for Dropbox success. The SRE team has major impact inside of Dropbox engineeringfrom testing our disaster readiness and building our in-house multi-exabyte storage system, Magic Pocket . Check out the Dropbox Tech Blog to learn more!

The Site Reliability Team consists of hybrid systems and software engineers who are responsible and take ownership for management of large scale infrastructure while improving reliability and automation. SREs are integrated within the Platform team, and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it. You will join a small, impactful team within Dropbox that significantly influences the world.

• Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections
• Design the systems and processes that Dropbox engineers use to manage and deploy their software into production
• Automate the server provisioning process to reduce the labor of our networking engineering and datacenter operations teams. Once we plug a new server in, it walks itself through all aspects of provisioning to join the fleet without any human involvement
• Own foundational services that serve as a core component of the fleet, such as DHCP, DNS, NTP, PXE
• Build, test and keep the fleet up to date with the latest Operating System and Kernel
• Own services that monitor the health of our fleet and host remediations

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 2+ years of industry experience
• Demonstrated proficiency in software design and systems fluency, including understanding OS, networks, or hardware to debug system issues and identify bottlenecks
• Experience with using monitoring tools to maintain reliability of production services
• Experience working with Linux in a production environment
• Ability to diagnose technical problems, debug code, and automate routine tasks
• Demonstrated skill developing distributed systems
• Familiarity with fundamental services, such as DHCP, DNS, NTP, or PXE
• Familiarity with config management tools, such as Ansible, Chef, or Puppet

Preferred Qualifications

• Experience with cloud compute services, such as AWS, Google Cloud, or Microsoft Azure
• Enthusiastic about new initiatives, contributing to new ideas and approaches, experimenting with them, and sharing learned outcomes.

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$147,300—$199,300 USD

US Zone 3

$130,900—$177,100 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to , making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

Role Description

Site Reliability Engineers on the Fleet Automation team are mission-critical for Dropbox success. The SRE team has major impact inside of Dropbox engineeringfrom testing our disaster readiness and building our in-house multi-exabyte storage system, Magic Pocket . Check out the Dropbox Tech Blog to learn more!

The Site Reliability Team consists of hybrid systems and software engineers who are responsible and take ownership for management of large scale infrastructure while improving reliability and automation. SREs are integrated within the Platform team, and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it. You will join a small, impactful team within Dropbox that significantly influences the world.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here .

Responsibilities

• Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections
• Design the systems and processes that Dropbox engineers use to manage and deploy their software into production
• Automate the server provisioning process to reduce the labor of our networking engineering and datacenter operations teams. Once we plug a new server in, it walks itself through all aspects of provisioning to join the fleet without any human involvement
• Own foundational services that serve as a core component of the fleet, such as DHCP, DNS, NTP, PXE
• Build, test and keep the fleet up to date with the latest Operating System and Kernel
• Own services that monitor the health of our fleet and host remediations

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 2+ years of industry experience
• Demonstrated proficiency in software design and systems fluency, including understanding OS, networks, or hardware to debug system issues and identify bottlenecks
• Experience with using monitoring tools to maintain reliability of production services
• Experience working with Linux in a production environment
• Ability to diagnose technical problems, debug code, and automate routine tasks
• Demonstrated skill developing distributed systems
• Familiarity with fundamental services, such as DHCP, DNS, NTP, or PXE
• Familiarity with config management tools, such as Ansible, Chef, or Puppet

Preferred Qualifications

• Experience with cloud compute services, such as AWS, Google Cloud, or Microsoft Azure
• Enthusiastic about new initiatives, contributing to new ideas and approaches, experimenting with them, and sharing learned outcomes.

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2 $147,300—$199,300 USD US Zone 3 $130,900—$177,100 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to , making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

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