Site Reliability Engineer, Enterprise Technology Services

Apple Inc.; Cupertino (CA); On-site; USD 94,000 - 141,000; Full time

Job summary

Apple Inc. is seeking a Site Reliability Engineer for Enterprise Technology Services in Singapore. The role spans SRE/DevOps and operational intelligence, focusing on scalable distributed applications and security platforms.

You will collaborate across IT and production teams, build monitoring and data pipelines, and help enable reliable platforms powering billions of Apple products daily. You will explore security domains, participate in ML pipelines, and contribute to privacy-preserving crypto

Qualifications

• 7+ years of experience in software engineering.
• Hands on experience in at least one object oriented language, preferably Java/JEE.
• Hands on experience with automation tools (e.g., Ansible, Terraform).
• Strong programming and scripting fundamentals (Python/Bash/LUA).
• Strong relational and Non-relational database fundamentals with hands on PL/SQL experience.

Responsibilities

• Reviewing hardware, software infrastructure and application functionality for identifying and optimizing performance bottlenecks.
• Developing and maintaining application services and driving incident management.
• Designing and implementing comprehensive monitoring for applications, integrations and anomalies.
• Involved in implementation and rollout of high performance, large scale security platforms.
• Onboard, maintain expansive data pipelines for various security platforms.
• Involved in analysis and troubleshooting of security detections to minimize false positives and improve detection.
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.

Skills

Java/JEE

Python

Scripting (Bash/LUA)

PL/SQL

Tools

Ansible

Terraform

Prometheus

Grafana

Job description

Site Reliability Engineer, Enterprise Technology Services

Singapore, Singapore Software and Services

The promise of working at Apple is the opportunity to do your life's best work and be part of something big. Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal platforms, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Emerging Technology Services team productizes upcoming software and evangelizes it to the Apple community. We are an SRE/DevOps/Operational Intelligence team rolled into one. The platforms and software trends that we create are technology pillars that support Apple. From eCommerce to reporting systems we make it seamless for disparate systems talk to each other at an unfathomable scale and speed. From Load Balancers, perimeter security, to Integrations and API gateways we support and help adoption of platforms. The SRE Engineer position will be part of a horizontal Platform Engineering Ops group focused on a breadth of technologies and applications including very highly scalable distributed applications. The position requires strategic engineering and data science skills, along with hands-on technical work. The candidate will get to explore and learn about security domain, participate in building machine learning pipelines, phish/fraud/anomaly detection models, crypto strategies for privacy, apply data science skills to petabytes of data. As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple's customers every day! If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!

Description

The SRE Engineer position will be part of a horizontal Platform Engineering Ops group focused on a breadth of technologies and applications including very highly scalable distributed applications. The position requires strategic engineering and data science skills, along with hands-on technical work. The candidate will get to explore and learn about security domain, participate in building machine learning pipelines, phish/fraud/anomaly detection models, crypto strategies for privacy, apply data science skills to petabytes of data. As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple's customers every day! If you're excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!

Responsibilities

• Reviewing hardware, software infrastructure and application functionality foridentifying and optimizing performance bottlenecks.
• Developing and maintaining application services and driving incident management.
• Designing and implementing comprehensive monitoring for applications, integrations and anomalies
• Involved in implementation and rollout of high performance, large scale security platforms
• Onboard, maintain expansive data pipelines for various security platforms
• Involved in analysis and troubleshooting of security detections to minimize false positives and improve detection
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.

Minimum Qualifications

• 7+ years of experience in software engineering.
• Hands on experience in at least one of the object oriented language. Preferably Java/JEE
• Hands on experience with automation tools (e.g., Ansible, Terraform)
• Strong programming and scripting fundamentals (Python/Bash/LUA)
• Strong relational and Non-relation Database fundamentals with hands on PL/SQL experience.

Preferred Qualifications

• Strong analytical skills
• Java and JVM technologies runtime configurations and troubleshooting is a plus
• Familiarity with Modern web services architectures, cloud platforms such as AWS, GCP, Azure and distributed storage systems (ScaleIO, Amazon S3)
• Experience with monitoring and logging tools (e.g., Prometheus,Splunk, Grafana, Cloudwatch) is a plus
• Understanding of CI/CD, Release Engineering and DevOps.
• Good understanding of various machine language algorithms and patterns is desired
• Cryptographic algorithms
• In-depth experience in writing, understanding and reverse engineering regular expressions to detect patterns
• Strong understanding of how TLS, mTLS and various industry standards for secure communications over the wire
• Skilled in researching and understanding vulnerabilities and threats posted in open forum and translate them into system design/implementation to detect and prevent them

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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