Site Reliability Engineer ELH - OneIT - Rochester, MN - 2027

IBM; Rochester (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

IBM is seeking an IT Administrator early in their career with an interest in Site Reliability Engineering (SRE) to support enterprise IT systems, including servers, VMs, and cloud environments. You will contribute to automation, performance improvements, and incident response while collaborating with cross‑functional teams.

The role emphasizes hands‑on systems management, reliability engineering practices, and documentation of configurations and metrics to drive service delivery excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).
• Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.
• Familiarity with scripting languages (e.g., Python, Bash).
• Familiarity with automation tools like Ansible.
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).
• Understanding of cloud networking (IBM Cloud, AWS, Azure).
• Interest in SRE principles such as automation, observability, and fault tolerance.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery

Skills

Analytical thinking

Communication

Collaboration

Problem solving

Education

Master's Degree

Tools

Ansible

Wireshark

SolarWinds

Grafana

Netbox

Git

Job description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Your Role And Responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator early professional hire with an interest in Site Reliability Engineering (SRE) to join our team. This roles offers hands‑on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent experience).
• Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.
• Familiarity with scripting languages (e.g., Python, Bash).
• Familiarity with automation tools like Ansible
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities.
• Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).
• Understanding of cloud networking (IBM Cloud, AWS, Azure).
• Interest in SRE principles such as automation, observability, and fault tolerance.

Preferred Technical And Professional Experience

• Exposure to cloud platforms (IBM Cloud, AWS, Azure).
• Experience with version control systems (e.g., Git) and CI/CD concepts.
• Internship or academic project experience in network administration or reliability engineering.
• Certifications such as Juniper JNCIA, CompTIA Network+, Cisco CCNA, or equivalent are a plus.
• Knowledge of Netbox